Dealing with Talk Talk is a numbing, bewildering tour of hell.

Like so many other sufferers on this page, I could write reams. Their tales of woe make depressing reading, though I wish I'd seen them earlier.

To keep it brief, I will give you some highlights. Please, read just a little further before entering into a contract with Talk Talk - though I suspect if you're here it might already be too late.

The short version - here goes.

For eight days my internet connection dropped out. Eight times they told me they'd fixed it, and eight times it broke again. Not great, but that's not the worst bit.

On day five they told me an engineer would come to my house. They threatened me with a £75 fine if I was not in. So I waited in all morning. No engineer came.

So I went online via my phone to their support chat. I was promised the engineer would appear that afternoon. But again, no one came.

Then, incredibly, Talk Talk sent me a text saying 'we hope that your recent visit from an engineer has resolved the issue'. There had been no engineer and I had no internet connection when this text arrived.

So I went back online, and after an agonising half hour (really) was told the issue would be passed to the 'Complaints Team' who would certainly contact me 'as soon as possible'.

Has any one from the Complaints Team been in touch? One guess.

There's much more, but that's a flavour. So be warned.

Trust Pilot has a feature where you can check the feedback given to lots of ISPs. Worth a look, because there are many who are much, much better than Talk Talk.