Optical Express UK のレビュー


5つ星のうち5の評価

Delighted with RLE surgery

I had lens replacement 20 March at Nottingham and my initial appt & post op checks at Leicester.
All staff at both sites were incredibly helpful and friendly and explained things clearly and answered all my questions.
I was particularly pleased with Neeta & Pretti for giving me time and space to make a decision about whether I proceed with surgery; Pretti called me to talk through some concerns but did not rush or pressure me. I decided a week or so later and got back in touch.
The surgery itself was quick and, although a bit uncomfortable, it was not painful. I was very anxious but the surgeon (Dr Matthews) and team were extremely kind and reassuring.
Here I am, less than 24 hours later and my distance vision is better than driving standard and my reading vision is improving by the hour. My eyes feel a bit dry and gritty & are very light sensitive (all as expected) but again, no pain,
Pre surgery my eyes were L-5.5&+1.75 and R-6.5&+1.75 with mild astigmatism. I had the Odyssey in my left eye and Puresee in my right. Both multifocal.
So far I feel delighted with my choice to go ahead with this and would recommend to anyone who is sick of wearing glasses or contacts. It’s not cheap (not much change from £9k for my particular needs) but I’m early 50s so am hoping I have plenty of years left and it will pay for itself and then some by me not needing expensive multifocal specs every 2 years!!
Also - be prepared for each step taking a good few hours (apart from the post op checkup I had today - that was <1hr).

2026年3月20日
自発的なレビュー

Optical Express UK からの回答

Thank you for taking the time to share such a detailed account of your experience. We’re delighted to hear that you felt well supported by our teams at both Nottingham and Leicester throughout your journey. It’s especially encouraging to know that Neeta and Pretti provided you with the time and space to make an informed decision, and that you felt fully supported without any pressure. We’re also pleased to hear that your surgical experience was reassuring, particularly given your initial anxiety, and that the team helped you feel comfortable on the day. It’s great to know that you’re already noticing such a positive improvement in your vision so soon after your procedure. As you’ve mentioned, some dryness and light sensitivity can be expected during the early stages of recovery, and it’s reassuring to hear this aligns with the guidance provided. Thank you again for your thoughtful feedback and recommendation, we’re very pleased to have supported you through your treatment.

To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/