Misleading “Luxury” Claims – Very Poor Quality
I’ve checked some of the positive reviews for this company and they really don’t reflect on the mats I received today, being cautious I honestly thought my Wife had been scammed by a company claiming to be Carmats4u, however I’ve checked and it’s looking legitimate.
I rarely leave negative reviews, but this experience deserves one.
We paid £63 for a set of car mats advertised using terms like “luxury,” “premium,” and “long-lasting.” Based on that, we expected a decent quality product. What arrived is nowhere near that standard. In all honesty, these mats resemble something you’d pick up at a car boot sale for a few pounds.
Despite arriving flat, the mats are already curled at the corners, and this is before they’ve even been used, as we don’t yet have the car. That immediately raises concerns about durability and longevity, which are heavily implied on their website.
We also opted for personalised name plates. We couldn’t add the car brand (which was declined due to copyright), so we chose our own name instead. The result looks nothing like what’s shown on the website. To make matters worse, one of the plates has been fitted crooked and isn’t even parallel with the edge of the mat. It looks rushed and poorly finished. The nameplate doesn’t even resemble the nameplates shown on their website.
The company uses a lot of persuasive wording, “luxury,” “premium,” references to high-end vehicles, but the actual product simply doesn’t live up to those claims. It feels very much like style over substance.
There are also mentions of being associated with Michelin. Based on the quality we’ve received, that’s difficult to take seriously. I would be very interested to know what Michelin would make of a product of this standard being linked to their name.
Overall, this feels misleading. The product does not match the description, the workmanship is poor, and the quality is far below what’s being advertised.
I would strongly advise others to think twice before purchasing or better still, drop me a line at Teambrewdog at AOL dot c o m and I’ll mail you what I got for £63.
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