I paid Parcelhero gbp45 to deliver some important documents to my brother in France no later than 13th March. They used UPS.
But they only delivered these documents on 17th March.
As a result, my brother could not hand over these documents to the french authorities, he had to cancel the appointment, which resulted in us losing the financial support we were in need of for our mother’s care home fees. And when I asked Parcelhero for a refund, they instead charged me more!
They are not Parcelheros but Parcelzeros. Zero interest. Zero support. Zero customer care. Zero ability to hold UPS to account.
Do not use these 2 companies.