Please do yourself a favour and NEVER…
Please do yourself a favour and NEVER use this company. You ll thank me.
1st order incorrect (part of image only). I contacted their bot (only option) 5 minutes after ordering to ask to amend it. Was told will get a call back, ticked raised etc.
Then it was posted!!! (Part of image only)
I asked to raise a complaint - no reply
I ordered the correct image X2. They posted they paid insufficient postage. Now I have to pay £7.00 to pick up the second order
The company is a real joke
Save yourself time, effort and money, and avoid!!!!!
Printerpix UK からの回答
Dear Rita,
Thank you for sharing your feedback, and I want to sincerely apologize for the numerous inconveniences you have encountered. I understand how frustrating it can be to deal with incorrect orders, lack of communication, and additional charges—none of which reflect the service we strive to provide. Your experience clearly did not meet your expectations, and I am truly sorry for that.
Please know that your concerns are very important to us, and we genuinely want to resolve this situation to your satisfaction. I kindly ask you to reply to the email we recently sent you so we can review your case directly and work towards a proper resolution.
Your feedback is invaluable in helping us improve, and we appreciate the opportunity to make things right. We hope to hear from you soon so we can address your concerns personally.
Again, I apologize for all the trouble caused, and I thank you for your patience.
Best regards,
Joey
Printerpix