My parcel was lost by the courier and the resolution by printerpix was really poor. My order was a gift for mothers day and even though I contacted them in plenty of time to get it re printed and delivered for mothers day (as stated was still available on the website) they simply said we can't do it in that timescale as they were too busy. So I had to wait another 2 weeks for it to turn up. The tone of the email responses were sarcastic and kept saying I haven't told them I wanted it re printed when I had already told them to get my order out to me 3 times. Really disappointed and wont be using again. After all that time waiting, the quality of the calender isn't even as good as the photo box one I had last year so I wont be using printerpix again.