I bought the Aquabase wet room shower tray and tiles. Beautiful product, but unfortunately started leaking six months after installation. I contacted Topps Tiles for advice on how to rectify it but they were not interested at all. I am left with an expensive ornament and a wrecked ceiling.

It is very disappointing that Topps Tiles were not interested to even try to give me advice on what to do. I wasted time being passed from their telephone customer service line to their customer service email to the local store all for nothing.

It's not like I was asking for compensation or anything like that. I just wanted advice on how to stop the leak and stop it from happening again in the future. But no...nothing to do with them apparently!