terrible customer service team at sky uk
this companies customer service team are a bunch of childish idiots that put on stupid voices and lie about things constantly. i was offered a package that was £3 CHEAPER than my last and my bills went up not down and when i spoke to them about it the agent had lied to me and they couldnt give me the price he offered me so i cancelled it. i have been a customer with these for all my adult life and they have got worse and worse to deal with, not a good company any more.
Sky からの回答
Hi Andrew,
Thanks for your feedback. I'm sorry to read about your experience. You should always feel respected and clearly informed when discussing your package. It’s disappointing to read that the price you were quoted didn’t match what you were billed, and I understand how frustrating that is, especially as a long‑time customer.
If you still need assistance, please send us a message with some more details so we can support you and work towards a resolution.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks,
Lauren