My car broke down. I called to cancel the insurance the day before my monthly payment. They said my insurance was canceled, but they wanted money from my account for next month, plus an additional fee. When I called them, they said I had to pay an extra 100 pounds to cancel the insurance. Then the system canceled the insurance. I told them the car engine was broken and wouldn't start, but they said it didn't matter. This company is scamming people. I don't recommend this insurance.