The AA Breakdown Cover のレビュー


5つ星のうち1の評価

Shocking service from the AA

Shocking service from the AA. I appreciate I have a modern EV so maybe they are still learning how to cope with them, however my main complaint is about the lies and seriously poor customer service. The first mechanic had clearly never worked on an electric car and caused multiple additional issues, he also wrongly advised we would need specialist recovery yet in the end a normal recovery truck took it away. So I wasted 26 hours and was never apologised to until I pointed out a simple we are sorry would do, also they lied and tried to say the recovery was with me when they weren’t and I had to push my car in the rain to get it recovered again no thanks for the help only avoidance and no commitment from them. I am lucky that I have RAC cover for my other cars and I have to say they are so much better. It’s a shame that the one time I use the AA they are so bad.

2026年3月24日
自発的なレビュー