MI

Michele

英国

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Seascanner UK のレビュー


5つ星のうち5の評価

Birthday cake on board

I had a query about adding a birthday cake to my cruise whilst on board. Called - Shannon in Customer services was very helpful and was able to get everything sorted for me very promptly.

2026年3月23日
自発的なレビュー

Noleggiare のレビュー


5つ星のうち1の評価

Contract not worth the paper it is written on

NEVER AGAIN. Booked a midsize SUV for 2 adults, 2 teens and 4 suitcases. Car not available so given a tiny Clio. Because it was automatic (not something I needed or wanted) and a hybrid (something I absolutely did not want) it was considered of the same value. Not to me. Nothing done at the desk and "customer" service insulted me with a €5 refund for the inconvenience. Clearly can't trust you will get the car you book so can never use them again.

2025年12月27日
自発的なレビュー

Noleggiare からの回答

Hi, thank you for the review. We are truly sorry to hear that your experience with us was not such a good one and we apologize to you if the vehicle you were gìven did not fully meet your needs. However, we unfortunately are not able to ensure customers the model of vehicle they booked online. As a matter of fact, the photos shown on our website or on third-party platforms are examples and do not constitute contractual obligations. However, our agents do their best to give Customers a vehicle similar to the one they requested or even belonging to an upper category. We remain at your disposal.
Best regards
Noleggiare Staff

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5つ星のうち4の評価

Don't appreciate the £1.95 booking fee at the end

It's quick and easy to book, they were cheaper than others by quite a bit with the discount code I had and I've not had a problem with them before. Good service. They lose a star for the booking fee of £1.95 they charge no matter what because they only tell you about it when it comes time to pay (and are therefore pretty committed to making the booking unless you can be bothered to start again). I think that's cheeky of them.

2014年1月28日
自発的なレビュー

BIG BATHROOM SHOP のレビュー