Mary McLean

Hi Mary, 

Thank you for taking the time to leave your feedback. 

We are very sorry to hear this. Your experience is important to us so with this information provided, I have contacted you directly to ensure we provide a resolution. 

Thank you again for bringing this to our attention. If there’s anything else we can assist you with, please don’t hesitate to get in touch — we’re always happy to help.

Hi Mary,

Thank you for your wonderful 5 star review of our service!

It’s great to hear your order arrived promptly! We know how important reliable delivery is, and we’re delighted our service met these expectations.

Kind regards,
Patient Care Team

Good afternoon Mary, I am sorry to hear that you have experienced some issues with your delivery and the service you have received. This is not what we would expect and I have contacted the manager at your delivery outlet to look into this and contact you directly. Thank you, Alicia

Thank you for bringing this to our attention. We are sorry you have not received your parcel as expected. Understandably, you'd be frustrated in this situation. Please allow us to discuss your concerns further and seek a resolution.

DPD UK

Thank you Mary, have a great time away when it comes

We appreciate you sharing your experience. We regret the check was not completed and a call was not made. We will look into this. Kind Regards ArrowXL

Hey Mary

We're really sorry to hear that your order arrived incomplete and that you were unhappy with the items received.

Please do reach out to our support team with your order number, and we’ll be happy to resolve this for you. We can either send out the missing items (subject to availability), issue a voucher, or arrange a refund — whichever suits you best.

Regarding the best before dates — we want to clarify that all of our items have their dates clearly listed on the product pages before purchase. As a discount retailer, many of the products we sell are short dated or close to their best before, and this is reflected in the significant savings we offer compared to standard retail prices.

We always aim to be as transparent as possible, and we’re more than happy to help if anything has gone wrong with your order.

Dominic - Discount Dragon

Hello Mary, Thank you so much for sharing your experience! We're really pleased to hear that the Tapi Irvine team were so accommodating and understanding throughout, and that the fitters delivered such a smooth and professional service. It’s great to know everything was handled with care and left spotless. We're delighted you're happy with the finished result! Kind Regards Lee @ Tapi

Mary,

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do

Thank you for choosing Tempcover.

Abi Customer Experience Rep

Thank you so much for your lovely comments it means a lot and it is always a pleasure booking your holidays :) Lucy xx

Thank you for taking the time to post your review; we really appreciate your feedback.

Your kind comments are very much appreciated, and we hope to be welcoming you back to Caledonian soon.

Kind regards,

Rosie

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Livingsocial

Thank you for your review, we are very pleased to hear you are happy with the service received.
Many Thanks
Livingsocial

Thank you so much! It is always a pleasure booking your holidays Mrs McLean :) Lucy x

Thank you for contacting us, I am sorry you feel this way. I can assure you all that your feedback has been passed on to the required dept and is taken on board by our logistics team to get this service improved for you.
Kind Regards