Fantastic customer service.
My wife and I made a return visit to the Peterborough store with the intention of making an order. My wife had visited previously and spoke with STEPHEN ALLGAR. She explained what she wanted explaining that we were moving home and so didn’t have a date for delivery. Stephen wasn’t pushy and explained various options available to her due to circumstances. He offered her a drink and gave her the swatches for the sofa we wanted. Very friendly and no pressure. On our return we wanted to deal with Stephen due to is friendly and professional manner. He recognised my wife. A conversation began and he recalled what she wanted. Stephen brought us the swatches again and advised we sat in the window in natural light to confirm our choices. Once confirmed we went to a cooler part of the store to order our sofas. Stephen was very friendly and chatty and fully explained all aspects of the order, delivery dates, finance etc to us. Very happy with the friendly and professional service. The store itself was clean with a good cay of sofas. Unfortunately the 2 sofas we ordered are no longer on display which was a shame as apparently they are good sellers. We had seen and chosen the sofas, Daytona and Thornbury in another store.