Nick

Incredibly poor.

Wont recognise my stored in keychain password. Wont send me a link to reset. Machine hasn't worked for months, Just get busy work from iRobot like switch it on and off, take lots of pictures etc. What a waste of money

Grindr used to be a great little app doing great things for the community.
Now it is a useless relentless money making service run by bots or overwhelmed (or utterly incompetent) staff. Their reviews over the last 12 months say it all. They have numerous lawsuits against them, numerous they’ve lost and more to come. Such a shame but I definitely wouldn’t give them any money, they really don’t deserve it

I cannot stand this company. What they deliver could be done by anyone and yet they do it so badly.

Their business practices at BHX will get challenged in the courts one day and they will lose. Awful company.

Every time their network fails and leaves me screwed I’m going to leave a review.

I detest this company. I bought a fan/purifier. It’s not very good. I tried to leave a review and notice they’ve blocked them. All I could see was reviews from people who have received theirs free. They claim it’s a problem, it’s obviously not.
I returned it, chased my refund and it’s been lost. Another “investigation” and they’ll “get back to me”.
If I didn’t know better I’d say it was a criminal enterprise.
Also their customer services is awful (utterly feckless)

I used their return QR code and they managed to lose my parcel. Great stuff guys.

Update: yes Jonny sent me an extremely annoying email outlining how it was all my fault according to the terms and conditions (or at least, certainly not their fault). No meter readings to me as far as I can see, on the app or the home display. Pathetic service with worried customers left hanging for weeks and months

So apparently your meter can just stop sending readings. Octopus won’t tell you, you’ll not notice a change to your dd, then when you finally realise there’s a problem, they’ll tell you it’s always your responsibility to check the meter and that they’re going to take at least a month to confirm just howmuch debt they’ve potentially let you slide into. They tell you the absolute bare minimum, claim ignorance as to why their system can’t alert them oryou to the act you need to revert to manual (if you can, I couldn’t because the meter was broken) or point to terms and conditions or tiny lines or your bill. They always win, always.
My advice, never pay by dd and always do a monthly manual reading and go over your bill with a fine tooth comb, assuming they’re incompetent, trying to rip you off, or both.
They’re all well trained at saying what they’ve been told are helpful things and pretending to go through the motions , but it’s small compensation when they ultimately say tough luck, pay us or we’ll shred your credit rating and take you to court and if you don’t like it, read the small print.

Octopus comms team - don’t bother with your usual “so sorry to hear, contact us on our preferred method”

Dyson purifier hot cold HP1 review (2025)
Moved to put a review here because it is impossible to leave a review on the Dyson website (supposedly at the moment only). I took a look at the reviews before I bought and noticed a sea of five stars. If you look more closely you’ll find they’re almost all from people who have been given the device whereas people have purchased seem a lot less happy.

I’m certainly sending mine straight back. I couldn’t even tell that it was on most of the time in terms of impact and it certainly not quite at higher levels. I don’t think it’s worth the money at all. The Big and quiet is outrageously expensive but it’s very very good at least.

Absolutely disgusting their review function happens to go down right around their new product launch

I’ll give them this. They do answer the phone quickly, which is good because you’ll be talking to them once a week as their network is constantly down. I cannot tell you how many times I’ve been let down literally waking up in the morning to find the charging has failed and I’m absolutely screwed trying to get where I need to go Completely reliant on them as living in flats. Lobbying the land on our hard to change provider. Do not rely on them.

8 days after my 24hr order I still don’t have my order. Maybe it’s the post but clearly they need to use another provider. Need them sooner so will be a reorder form elsewhere and an immediate return sadly.

They have made it deliberately difficult to engage with them, I am very dubious about the dating of their letters, eg I receive the letter a week after it was sent etc. The agent clearly deals with furious people every day (understandable, it’s a vile business model), but was helpful. Usually your beef is with the organisation that engages them, but still, awful.

Quoted for shutters that were impossible to do when the builder turned up and after I'd paid. Long wait and chasing to get refunded. Work they did do is poor, with the blinds already dropping. Constant emails and sales calls asking if I want more work.
Go elsewhere I would...

Hate this company.
Ever since the shutters were fitted they've been shoddy and they come out repair them and then they go again, now they say they're out of warranty.
Going to sue them.
Customer services - dont bother writing a messaging saying how sorry you are and how you'll look into it - you dont.

Bad sizing and terrible customer services. Use at EXTREME RISK

Had a sales rep come and quote for blinds and extending shutters from cafe style to full, I was so excited I paid them and there. Designer came and said the shutters weren’t technically possible, measured up for the blinds, not heard anything for two weeks. No refund on the shutters, no follow up from customer services other than to say “they can’t get hold of him” and no date for the blinds install. This is despite me emailing. They’ve only got a handful of days left before legal proceedings start.

So, make up your own mind whether you want to risk them…

Chris (Logan SP) was fantastic and I unexpectedly ended up ordering way more than I planned to! Very excited.

Very poor. Was given a quote initially that is actually technically not possible so a complete waste of time compounded by relentless follow-up calls all through the day from various numbers asked repeatedly to be taken off the list still getting calls incredibly frustrating. I literally had to hang up on the last Agent he was so annoying.

Awful customer service and poor quality clothes. All the money has gone in the website. Avoid.

Very disappointed with this company. It’s not premium. Mine has been faulty from the start and they’ve just constantly wormed their way out of it constantly avoiding responsibility and implying it’s my fault. Go cheaper provider, they certainly won’t be worse. Messages from their comms team purporting concerns and asking you to reach out are meaningless platitudes for those reading the reviews not those with the problem. Shame.