Simon

We received ourbrand new Elddis Sherwood 860 in a April 2023 after ordering it at the show in October 2022
The dealership was fantastic but the caravan has not been so good all the years we have been caravaning and vans we have owned including a older Elddis caravan this one has been nothing but relentless trouble I would even go as far to say it is a rubbish van we have had damp issues found at its first 2 services water pump issues faulty fitting door blinds broken fridge door broken bathroom door not shutting I am sure there is more but I can’t list them now we have water ingress into bedroom via all the top cupboards water ingress in a complete straight line on the ceiling where there is a join on the roof water ingress in back locker and it’s so cold in the bedroom area we spent a lot of money buying this van and it’s spent quite a bit of time at dealerships being repaired if Elddis are reading this which I very much doubt as they don’t care we feel compensation should be given if not a completely new van

It took 2 weeks to get an assessor’s round to conduct the inspection I accept there was a bank holiday just after I ordered but I had to keep calling and emailing then it took 2 working days for the certificate to be sent to me. If they could only be quicker with things they would have 5 stars as they are by far the cheapest company for a EPC

A good machine we think it makes good coffee then we don’t drink a lot off coffee fast delivery

Very very good from first reporting our problem to the arrival of the first response team, a very speedy response. The portal is easy to use and understand. The members of staff I spoke to over the phone were polite and efficient. The first response team who arrived at our house kept us informed from the beginning, starting with a call saying they were on there way and through out there time at our home. They were polite and approachable and knew what they were doing. They got on with their work both carefully and tidally. We couldn’t have asked for more at this stressful time, Thank you

Easy to use web shop had lots of choices at very good prices

Not good ordered a Mattress in December final got it in March was going to be given a 10% goodwill gesture but it never happened we have a medium soft mattress but you would be more comfortable sleeping on a concrete floor all in all not impressed at all

Always good can’t fault them and delivered the same day

Quick and easy to arrange on line used lv before and my house is insured with lv

Very good from the home trial to ordering and receiving my glasses so so much cheaper than the high st and good quality

As good as all ways wouldn’t buy my liquid from anywhere else

Very good could not find my tyres cheaper and delivered within 3 days even coming from holland would use them again.

A very good as normal and delivery is fantastic driver even contacted me to say he had been as he was worried no one was in.