Lorraine Mitchell

So far so very good. Love this machine picks up beautifully and cleans nicely. Easy to use, easy to clean afterwards. Really good machine for the price.

12 days on and no delivery of my order and no response to my email. Estimated delivery time 3-5 days. Not very good at all.

Accidents do happen but it’s how you fix them that matters and Bare Biology have excellent customer service and resolve issues quickly. Been with this company for supplements for many years and I have never been disappointed.

I’ve been using fussy for about a year and I can confidently say that I have been fresh everyone of those days. Cost wise I would say it is cheaper than buying a disposable item from shops as the refills last for quite a while. It makes me very pleased to think of all the packaging I have saved in the last year by using fussy. All round it has been one of my better decisions in life and there really is no looking back.

Great company with amazing products. My son takes omega 3 capsules for his ADD and I really believe it helps him with his concentration.

Even though Bare biology has grown considerably since I started using them some years ago they still have outstanding customer service, super quick delivery and great products.

Have been using this deodorant for over a month now and very happy. So glad I can stop using so many throw away products. First stick still going after a month with daily use so good value. Smells nice as well.

Great phone, came on time,no problems.

Since I wrote the below review you can now get through to British Airway and they have been very helpful. They changed my flight without a problem and no charge.

Oh my goodness how on earth do you speak to someone at this company. Absolutely ridiculous, diabolical customer service, every number you can find just hangs up on you. Do not book with BA unless you are desperate because if you have to change anything you can not speak to anyone at all.

Excellent service shoes arrived on time and were a good fit and such an good price!

Great delivery, on time, knocked and waited for me to open the door. Some delivery companies don’t seem to be able to manage this!

Amazing service. I called to check stock, the chap put me on hold went to look. Saw that there was none on the shelf although stock was showing 1. Rang the supplier checked he could get one and said it would be with me by the middle of next week which it was. He called me back so quickly I was super impressed.
Unfortunately I have a problem with the item in that the toilet seat doesn’t seem to be the same colour as the pan despite Burlington advertising it as a match but that’s an issue with the manufacture I guess.

Our regular delivery person for Hermes is lovely and always delivers with a smile.

I bought the FC5 floor cleaner back in May 2019. So far I have had to send it back twice as it wasn’t working. Once because the rollers weren’t spinning and once because the water wasn’t feeding through. Whilst a system for collection and return is offered it is a pain having to wait in for the item to be collected and returned. No time time slot is given so it’s a long day to have to stay in.

Having just received the floor cleaner back from it’s second trip to be fixed I have opened the box to find the floor cleaner broken!

I have had enough of this product now and would like a refund however they refuse to give me a refund for the product and expect me to spend another 2 days waiting for the product to be collected and re delivered.

This product is not fit for purpose if it breaks so easily. I am very disappointed.

I have to say based on my experience I would not recommend this product.

Very quick very good price - very good!

Great shop very helpful and fairly priced!

I’m afraid I’m about to take Staingard or homeserve or uk General insurance or whoever they really are to the small claims court. Having been dealing with them since February 2019 I have finally had enough. The highlights of this debacle have been Homeserve (Staingards sister group) taking my sofa away for over 7 weeks to re cover it only to get a call after 7 weeks saying that they won’t recover it as it will cost them too much money. So they return the sofa in a somewhat crumpled condition and make me a settlement offer which I accept. This was a month ago and they can’t tell me when they will pay the money and in their opinion they don’t have to pay the money at any particular time. I pointed out to them that they sent me a settlement document agreeing to pay me within 28 days but they said it didn’t matter.

I have had months and months of nonsense from homeserve and Staingard. Their staff turnover is extremely high and you just get pushed from pillar to post. I paid £245 for Staingards warranty and it’s not worth the paper it’s written on.

I will be contacting BBC watchdog as well as going to the small claims court as this company seems to me to be quite out of control. I would urge anyone in a similar situation to do the same.

I had to cancel my order in the end as despite offering next day delivery they didn't even have the item in stock. Item should have arrived on Friday received an email to say would be Tuesday which was then changed to Thursday (maybe). Communication was also very poor - sorry but can't recommend this company at all.