DC

Dionne Clarke

英国

レビュー

Sb Fm のレビュー

Royal Mail のレビュー


5つ星のうち1の評価

Awful awaiting delivery,last 2…

Awful awaiting delivery,last 2 days,states they attempted but nothing i am at home,video recording on,redirected accepted,email stated Saturday,but apparent attemp today,customer service number do not awnser, so frustrating

2025年11月14日
自発的なレビュー

Kent Veg Box のレビュー

Hackney Live のレビュー

111 のレビュー


5つ星のうち2の評価

Disappointed

Emergency ,rang at 1:45 run out of astma inhalers,5 phone calls later,can't find nhs number,born n bred londoner,left with nothing,don't like to call out ambulance, so they have meds but £65 at the chemist,,very dissatisfied

2025年7月12日
自発的なレビュー

Three UK のレビュー


5つ星のうち1の評価

Dalston cross,discusting behaviour from…

Dalston cross,discusting behaviour from a staff member,yanos needs retraining,how you going to walk away from a customer,I tried to speak to him on behalf of the customer ,over the phone he did not listen just walked off,bare in mind the customer has a learning difficulty ,shame on yo yanos ,manager Franklin had to take over,this staff member needs to be retrained,I personally will be sending email to head office

2025年1月7日
自発的なレビュー

Three UK からの回答

We're incredibly sorry to hear of the experience you had in one of our stores, Dionne.

Please reach out to our Social media team here: https://3.uk/dp5wgx so we can take some details from you to have this raised for investigation -Jade

British Gas のレビュー


5つ星のうち1の評価

Incompetent team

Discusting service from weekend customer service team,left without hot water and heating due to a fault,rang approximately 9 am for a engineer to visit ASAP,1st operative didn't put it through,continued ringing,appointment between 1 and 4 ,no show,kept ringing tean,still no show,bare in mind I've a disability which states priority,currently still without the basis hot water and heating,discusted in the lack of service.come Monday i will be changing suppliers,along with a huge complaint

2025年1月4日
自発的なレビュー

British Gas からの回答

Hi Dionne , I'm really disappointed to read your review today, it certainly sounds like we've let you down here. If you need any further assistance please send a DM to @britishgashelp on Twitter or a private message on Facebook using this link https://m.me/britishgas, along with #Trustpilot and we’ll respond asap. Thanks, Kam

The Compensation Experts のレビュー

eBay のレビュー


5つ星のうち1の評価

Parcel left in a non safe place

Parcel delievered, safe place,if you think that outside of the front door in a block of flats is a safe place your wro g,you may aswell if just left it in the middle of the road,that way my last order from this company,thier standards are very close to hermes which is non existent,shame on you

2024年8月30日
自発的なレビュー

Team Knowhow のレビュー


5つ星のうち1の評価

No option for zero.Never deal with this…

No option for zero.Never deal with this company,two payments taken out this month,1 day apart,rung customer services was told maybe my bank made an error, even though I've evidence,no help what so ever,avoid at all cost,I certainly will be cancelling my services with ASAP, Avoid

2024年7月9日
自発的なレビュー

Team Knowhow からの回答

Dear Dionne, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference TKH000186. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.- Ollie

Community Fibre のレビュー


5つ星のうち1の評価

Shocking customer service

Customer service is shocking,2 payments taken out in 1 month,a month later still awaiting response ,kept making excuses,claimed they can not see double payment,but can still send info on missed payment,all you get is sorry to hear your having issue please dm us so we can look into it,I've been awaiting a month,no call back from team,only when they realised I escalated a formal complaint,not happy with the service at all,you've now admitted to taking out double payment after a month of me running around to get evidence,constantly been told we can't see double payment.

2024年6月30日
自発的なレビュー

Community Fibre からの回答

Good morning,

Thank you so much for leaving such an honest review, although it's disappointing to see your experience has led to a 1* review.

Following on from your Trustpilot review, I have been able to locate an account and will be following this up with an email.

Thank you so much for your patience.

Kind Regards,

Miriam
The Community Fibre Team

GroWell Horticulture のレビュー


5つ星のうち3の評価

Ordered product,came a bit bent…

Ordered product,came a bit bent up,either from packaging process or delivery company ,1st time ordering ,not the best of starts

2023年10月26日
自発的なレビュー

GroWell Horticulture からの回答

Hi Dionne, sorry to hear that - if you get in touch with your team they'll get you sorted ASAP. customerservices@growell.co.uk

Trainline のレビュー


5つ星のうち2の評価

Disappointed ,pay for a ticket request…

Disappointed ,pay for a ticket request a refund admin charge £9,will be contemplating using the service,am looking for another app

2023年10月24日
自発的なレビュー

Trainline からの回答

Hi Dionne, Thanks for the review. The refund and exchange conditions for UK rail tickets is set by the respective train operators managing the services. Hence, as an online ticket retailer, we need to adhere to fare conditions whilst processing your aftersales request. For more information you can check our help section https://support.thetrainline.com/en/support/solutions/articles/78000000553-refunding-a-uk-train-ticket . Thanks again, Nigel.

Argos のレビュー


5つ星のうち1の評価

Shocking service

Shocking service,due a delievery yesterday,twice I was messaged stating 11 minuits away,3 hrs later nothing.get sent a message stating it had been delivered,not to myself,cancelled order,get a knick at the door 9:45pm delivery,funny that as argos already stated they had delivered,refused parcel,blatant liars

2021年12月3日
自発的なレビュー

Argos からの回答

Hi Dionne

I do apologise for the error here.

I will feed this back to the depot.

Best wishes

Bekki

Very のレビュー


5つ星のうち1の評価

This is the 2nd time a delievy hasn't…

This is the 2nd time a delievy hasn't been delivered, I see you have not changed the way your company runs,2 yrs later nothing has changed,you should cease business

2021年10月9日
自発的なレビュー

Very からの回答

Hi Dionne,

I am extremely sorry to hear you have not received your order. We would like the opportunity to put things right for you. Please can you respond to my private message with your account number and contact details and we can assist you.

Thank you,
Omair

Expertlogistics のレビュー


5つ星のうち1の評価

Shocking service

Awaited in all day for delivery, phone call stating at 3:15,30 mins until delievery,continued to check tracking 1st on delivery then 2nd and now,message saying failed to deliver,not very good for a delivery service that fails to deliver,plz don't tell me to email contact as you don't even answer,or reply back,pointless if you are going to tell me we are sorry this has happened,not our usual way of practice,and still don't do anything will not recommend this company

2021年10月7日
自発的なレビュー

Expertlogistics からの回答

Dear Ms Clarke, I'm very sorry about this. Have you been in touch with anyone from our office yet? If not could you please email letusknow@expertlogistics.co.uk with order details/postcode and name delivery was placed in, and we will look into this further for you.
Thanks,
Expert Logistics

schuh のレビュー

Virgin Media のレビュー


5つ星のうち1の評価

Diabolical

If there was a 0 you would get that,customer service team shoking,the team do not listen,falsify information,no patience at all with this team,surely basic english will help,sick and tired of dealing the the customer service team,will b finding another supplier that can actually provide what I am paying for

2020年2月26日
自発的なレビュー

Virgin Media からの回答

Hi Dionne,

I am sorry that you have not had the best experience with us, this is not how we would want our customers to feel.

I would advise that you get in contact with us so we can help resolve any issues you have. You can reach our team on 0345 454 1111 or we offer a text service on this number +44753 305 1809.

Or alternatively, you can pop over to our community where our forum staff and community members will be at hand to help with any issues or questions you can access it here virg.in/VMforums

Zoie

Yodel by InPost のレビュー


5つ星のうち1の評価

Nothing but troubles since monday,claim…

Nothing but troubles since monday,claim no tracking number but had email earlier that day stating time for pic up,no show arranged again that evening stated flat matress,following day driver turns up sorry no it's too big for my van,arrange another pick up again that evening,ring up yodel to confirm pick up,low and behold ask for tracking number no details,so ring supplier to find at as to why I'm still awaiting,they ring yodel themselves straight away given ref no after I was told there was none,am now currently awaiting for someone to turn up,shocking service,do not use !

2019年8月21日
自発的なレビュー

Yodel by InPost からの回答

Hi, I would really like to help you with this. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.

Very のレビュー


5つ星のうち1の評価

Disappointed with the service

Disappointed with the service, no show for next day delievery,matress arrived opened it,stains and faulty £455 for poor quality,so I arrange a return,yet again no show,between yourself and yodel not a clue,rude staff i will b closing my account,do not shop with these

2019年8月19日
自発的なレビュー

Very からの回答

Hi Dionne,

I am really sorry to hear that you have been having issues with the mattress. You will soon be receiving a email from us with a link to our specialized Social Media live chat team. They will be able to look into this for you and get this resolved as quickly as possible.

Many thanks,
Dave