The process within Scotts worked well. They use Evri as there delivery company which is a 1 star company. I'm still waiting for the delivery to be made, Evri have had the parcel for more than a week, why, incompetence comes to mind. I won't use Scotts again while they use Evri.
I ordered a Denon Hi Fi unit for collection and it had been put aside for me. The staff were very knowledgeable and helpful. What more can I say other than I've used them before.
2025年11月13日
Richer Sounds からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Product good, could have done with a drawing including pipe protrusion from tile surface. Delivery timescale went from 3 days to 10 and then was delivered 2 days earlier than expected so had to change plans.
2022年8月19日
Tapnshower からの回答
Hello Ian,
Thank you for your positive feedback. Sorry for the slightly vague delivery timeframe. We are working to improve this but at the moment due to both courier and supplier delays we are having to show a slightly longer delivery timeframe than usual.
Basin arrived on agreed date and was perfect for our small understairs loo. The website included useful photos and a good dimensioned plan and elevation of the products which helped us in deciding to buy this basin and cupboard. Full marks from us
2022年5月25日
Drench からの回答
Hi Ian,
Thank you for taking the time to leave a review. We are so pleased that you found the website easy to use and that your order arrived on time. Enjoy your products!
Easy to follow website. Advice available in store from friendly staff. Used this company frequently for DIY jobs, plumming electrics etc. Always positive experience unlike some other high street stores
2022年5月10日
Toolstation からの回答
Good morning,
Thank you so much for the review. I am pleased to hear you had a great experience with ourselves and I will ensure your feedback is passed on to the relevant department. We always love to hear from a happy customer.
There were no fitting instructions or guide. Also you charge quite a lot for packaging and delivery but still one of the components was bent and needed a bit of fettling to get it to fit. (CEng with years of practical experience)
2021年8月7日
IronmongeryDirect からの回答
Ian,
Thank you for taking the time to leave us some feedback, I am very sorry that you had experienced an issue with your item, I can assure you this is not what we expect. In instances like this please do not hesitate to contact us and we will always do out best to rectify any situation for you.
With regards to the delivery cost, this is due to us using couriers, this ensures that the parcel is tracible and is the most efficient service for our next day delivery turn around.
Should you wish to speak with us further on this matter, please do not hesitate to contact us on 0808 168 28 28
I was able to discuss my tow bar requirement with a knowledgeable member of staff who guided me through the options. Once agreed and paid for the items arrived within 24 hours. I'm very impressed with the price and service and would highly recommend the company.