Adam

DPD is my preferred delivery company (in a world with some utterly awful competitors). Delivery guys always friendly and helpful. Tracking works well and all delivered as promised. I wish more retailers would use them.

Always excellent. My go to for many supplements. Will keep using

Really nice beef wellington. Impresssed with all aspects of Parsons Nose. Easy transaction, nice food eve gave me some great recipe cards to try. Will be using again frequently!

Good quality products (Christmas stockings) that the kids loved. Highly recommended.

Very happy with the blinds I ordered. Was a bit longer than the original estimates for delivery but I guess that’s the way with bespoke products.

Simple transaction. Plates made quickly and to a high standard. Delivered quickly. Very happy.

Unsurprisingly now in administration.

I purchased a high end / high value watch in August and have been fobbed off ever since.

Clearly a fraudulent operation. Watch has never arrived. Communication has been virtually non existent and it is clear it was a scam.

All communications I had (after chasing relentlessly) were lies and promises of imminent dispatch were made to deceive me. I hope those staff who told these lies feel atleast a little guilt and remorse at being complicit in theft.

I have now had to start legal proceedings.

Not professional removal men.

I run an Airbnb business and am used to having movers to get furniture between places.

Ironically I chose to use anyvan to move furniture from my own house.
These guys really were terrible from moment they turned up (late).

Professional movers are expert in getting bulky items in / out of a house. It’s fantastic to see. These guys clearly aren’t. It is obvious they have no professional experience or apprenticeship in this job. They really did not know how to move furniture. Non English speaking for one and minimal for the other which made communication very hard.

The movers insisted on taking apart every bit of furniture - that I know wasn’t required. It had all been moved in so knew it fitted (some of it myself).
For example Insisted I took doors off all wardrobes. This has literally never happened before. Why on earth? This wasn’t flat pack furniture and was bought into the house as a complete item, and not designed to be dismantled.
A bed that me and my girlfriend had moved by ourselves down stairs into back of her car for her nephew no problem. These guys insisted its identical twin wouldn’t fit and made me demolish it before moving. Even though I’d done it myself earlier in day as an amateur. They weren’t interested in listening just wanted me to make everything small and light. Now I’ve got bits of furniture scattered all over house that’s requiring reassembly that just wasn’t necessary.

They were incredibly rude. Clearly wanted to get out of moving things, tried to find excuses for leaving all sorts of things behind.

They got mud all the way up my new carpets. Clearly didn’t care. Scuffs all the way along paint work. No consideration at all.

AnyVan experience from booking point of view was great. Dead easy, and this is their strong point. AnyVan is possibly ok if you want one item moving eg sale of some furniture. I’ve used them for this before a couple of times. But to trust them to a house move… forget it.

Don’t trust an important house move to them, it’s stressful enough.My advice is to stick to professional removal companies.

Avoid - poor communication and a good way to waste a lot of time.
Jack Henry agreed to buy my car in early June. I am still waiting and currently being ghosted at every attempt to make contact.
After waiting nearly 2 weeks for communication and arranging a time arranged collection they arrived nearly 3 hours early (I pointed out I was with patients that morning). I rushed out of work but they would not wait, saying they would collect within the next week.
That was 4 weeks ago and they have still not been in touch. No response even to say they no longer want the car, leaving me in limbo not knowing whether to break the agreement and re-sell or wait for them to return my calls.
I cannot recommend.

Brilliant service from a very friendly/knowledgeable team.

Had some initial stock issues but communication was good and tried very hard to resolve. Final result is great.

Highly recommended.

Simply experience with good communication and quick delivery.

I have been awarded a CCJ against this company and the directors David Hawkins and Daniel Hawkins.

Turned out to be a scam with hundreds of customers losing their money

I ordered a 6.4kw system with Jinko panels and puredrive battery.

14 months later and multiple cancelled installation dates I'm still not complete.

When someone did arrive 1 year after order everything was wrong.
They sent the wrong panels
The design was wrong and could not install all the panels
They changed my order without asking to a givenergy battery (half the price but they didnt reduce the invoice price). Although even this battery never turned up
They never applied for a DNO (like they said they would and I paid for) so system would not be legal anyway
Electrician sent was an apprentice and not a qualified / signed off electrician

3 months after some roofers put (the wrong) panels up I am still no further forward.
I am now being ignored and they now have over £6000 of my money for this order.

Subsequently I have had companies over to re-quote and it appears its been done incorrectly leaving me facing expense repair bills in addition to having to pay someone else to start again.

Do not go near this company.

Absolutely Brilliant

PV people really helped me out after a prior installer completely let me down. They have restored my faith in how companies can and should behave.

Very friendly, helpful team who installed a complete solar-battery system for me with zero stress. Completed within 3 weeks of ordering (would have been 2 but I was unavailable before that).

Everything appears to have been done to a high standard.

I cannot recommend PV people enough.

Great kite surf shop.
Have always been very helpful and responsive with queries

Often have good discount codes

I would echo prior comments that stock levels are not very accurate and often what is stated as in stock isn’t.

This said they are honest about this with quick contact after order and and were quick to rectify.

Overall good- delivery times were longer than advertised.

The order process was easy and I like how they text you the status of the order. I was a little disappointed as I ordered because of the advertised lead times. It arrived nearly a week later than I had expected which means I missed my deadline for installing. I would recommend allowing for this in any orders for which people may have a deadline.

However the process was smooth and delivery guy was brilliant he was on time, kept me up to date and carried the wood to my garage.
Will use again.

Overall pleased.

Order platform is easy to use.
Seems odd spending so much money without anyone really to talk to or giving you verbal updates, but they are very efficient.

Delivery date predictions were all over the place and varied significantly from one month to the next (sometimes by 6 months) but I accept this may be a supplier issue and in the end delivery was earlier than when I first ordered.

Delivery was fantastic. I think patience is required and when ordering be prepared for a near total ‘electronic’ experience with little / no human interaction.

Easy to use - design, shop and installation team all under one roof.

In an age where finding tradespeople etc is very hard this was an easy, if not more expensive way to get a bathroom.

The bathroom was great. Few delays on the installation was frustrating but it all came together in the end.
Customer service were responsive and had good communications.

We love the final outcome.
They also fixed a minor problem without any fuss, which is the main reason they get 5stars, as some companies forget about you after they have the money.

Quick delivery with good communications. Best price I could find for product.
Product was as advertised.
All good

Easy and quick. Got what I ordered. What else can you ask for?

Super quick and helpful customer services.
Brief contact with customer services were friendly, helpful and knowledgeable. Will use again.