Mrs Chris Deacon

Hi, thanks very much for your positive 5-star review. We are pleased to hear that you had an excellent experience with Toolstation. Your satisfaction is our top priority and we value your feedback. Warmest regards,

Thank you for the positive feedback! It means a lot to us.

Dear Chris,

Thank you for your super 5-star review of Travel Club Elite. You say, ‘So helpful and friendly.’ - We truly appreciate your feedback & for sharing your positive experience. Our customer service for your satisfaction is our top priority & your review really affirms the hard work we put in every day. Reviews such as yours are a wonderful resource for other travellers to decide where to book.

Thank you also for your loyalty, with many previous bookings with Travel Club Elite, this is very much appreciated.

I really enjoyed arranging your Inghams Ski trip to the Hotel Alpenland, in Obergurgl in Austria. The Alpenland is a warm, family run hotel owned by the Kieler and Fender families, offering a cosy, welcoming atmosphere and beautiful views across the valley. Guests enjoy attentive, thoughtful service, and the rooms feature charming Tyrolean décor. As a frequent visitor you will know that Obergurgl is known to many as Gurgl. It feels like a secluded haven for winter sports lovers, tucked away at the end of the valley where exceptional skiing meets classic alpine character. Its blend of quiet exclusivity & outstanding terrain has helped make it one of Austria’s most beloved ski destinations.

Travel Club Elite has been proud to partner with Ingham Ski for many years. Inghams say that the outdoors is their happy place, and it’s yours to enjoy all year long. Ski the slopes, wander the trails, if nature calls to you - if adventure is in your bones - you’re in the right company with Inghams, joining a legacy built on over 90 years of exploring the great outdoors.

We’d be so grateful if you will be kind enough to let your social circle know of your experience & may we remind you of our referral programme, where you (& they!) can earn M&S vouchers? https://travelclubelite.com/refer-a-friend/

We hope to continue to have the pleasure of looking after your travel arrangements for many years to come & in the meantime, we wish you –
Happy Holidays! 😊

Kind regards,
Beth

Thank you for your feedback! We're delighted to hear that you find our service amazing, quick, and easy to use.

Thank you for your kind words! We're delighted you found our service courteous and helpful.

Thanks for taking the time to share your review and we hope to deliver a better experience next time.

Hi Chris,

Thank you for leaving a good review! We are glad to hear you found it easy to book with us!

We hope to see you on the slopes soon. And If you’re not already following us, we’d love for you to join other customers and share your experiences on Facebook (@crystalski), Instagram and TikTok (@crystalholidays) – we chitchat about everything ski all year long.

Many Thanks
Abi
Crystal Ski Holidays

Thank you for your feedback! We're glad you find our service easy to use. 😊

Thank you for the 5-star rating! We're glad you find our service quick and easy.

Dear Chris,

Thank you so much for your lovely 5-star review of Travel Club Elite.

You say ‘Staff always very helpful, and obliging. Thank you’. That’s exactly the service level we aim for at Travel Club Elite & that’s so good to hear.

We always feel as excited & involved with our clients’ holidays as my own & I’m so glad that I was able to get everything you required for your recent ski trip.

I’m sure that the Hotel Alpenland in la Obergurgl, Austria, offered everything you needed for a great ski trip. Crystal Ski is one of our favourite partners, an expert, quality ski holidays operator.

I look forward to being of assistance with many more trips in future & in the meantime, I hope you had a very happy ski! 😊

Kind regards,

Zoe

Hi Chris. Thanks for your positive review. - Carrie.

Dear Chris,

Thank you so much for your kind words & your lovely 5-star review of Travel Club Elite. You say, ‘Everyone is always so helpful, efficient & friendly’. Well, as that’s exactly what we aim for, we’ll regard that as a first-class recommendation!

It was my pleasure to arrange your ski holiday to the beautiful resort of Club Med Peisey Vallandry, in the French Alps. As a regular Club Med Ski guest, you know you’re guaranteed the superb value & excellent service, which has
our customers returning year after year. It seems incredible that more British skiers aren’t aware of the value of Club Med’s all-inclusive ski offering, but we’ll keep banging the drum!

I really do appreciate your loyalty to Travel Club Elite & I’m sure you will once again have a fabulous time.

I look forward to hearing all about your holiday upon your return & helping to arrange many more trips for you in future, but in the meantime, I wish you –

Happy Skiing! 😊

Kind Regards,

Maria.