RR

Amazing service - needed a gas safety certificate quickly and they were able to arrange an appointment the very next day. Engineer turned up on time and was professional and quick.

Easy to speak to someone i.e. no hanging on the phone waiting for ages (whilst being subjected to excruciating music) - was assisted by Stacey who was really helpful and lovely to deal with.
Highly recommended
Thank you!

Excellent service
many thanks found a good electrician easily

Parcel arrived on time and in perfect condition considering they were live plants :)

Excellent if you forget to buy & post a card

Food is amazing - fresh, good quality ingredients, put together nicely which taste fabulous. Great veggie options and I’m hooked on the anti pasta too :)

We had an appointment for smart meter installation yesterday between 10am and 2pm. At 1.30pm I called British Gas customer support to check whether engineers were still attending. I was assured that they were and would be there either before 2pm or just after. I waited until after 3.30pm but no sign of anyone. I was quite upset as had to take time off work and hugely disappointed that customer services were inaccurate in terms of what they told me.

Excellent! Quick and hassle free for busy peeps

Fab - courier delivered package of live plants carefully.

Had ordered incorrectly- was helped to sort this out in minutes - no drama - return sorted and refund given. Quick and painless- thank you:)

Received mattress within time frame which was very speedy. However, it was bought for my elderly father who wanted a firm mattress and he was disappointed as this was more of a medium firmness. Unfortunately my husband had already taken the plastic wrapping off therefore unable to exchange.
So - make sure you try it for suitability before unwrapping!

It has taken me a while to write this as I was completely traumatised by my experience with the Co-op building insurance claim we made for a leak from an upstairs flat. Prior to this I had never made a claim in the 25 or so years I had them as a building insurance contractor. The company they use is called BVS to deal with any claims. This company was absolutely appalling right from the surveyors sent round to view the damage to the case manager dealing with my claim. They lied and disbelieved us and the claim took well over a year to resolve which was soooo painful as I had to deal with them for such a length of time. They made the whole process so difficult I will never ever take out any kind of insurance with the Co-op again. Dealing with BVS all I can say is do look at independent reviews for this company and you will have an idea of the kind of company they are - my advice similar to others is keep far away from them or anyone connected to them for the good of your mental health. The Co-op themselves were quite disinterested when I spoke to them to complain probably as BVS kept their payouts on claims really low.
By the way, the Co-op Bank is nothing to do with Co-op insurance - the bank is owned by an American Hedge Fund so I was informed - which if correct is quite misleading as it’s not unreasonable to think they were all part of the same company.

fab service and quality bulbs. thank you!

Good service- great quality- although we did have a while to wait for delivery.

Excellent value and service - thank you!