Thomas

I bought a 2019 Citroen Berlingo in 2021 from a Citroen dealership. Two year ago it suffered catastrophic engine failure and needed a replacement engine costing over £7000. In November last year, I received an urgent recall letter warning that a camshaft chain fault could lead to engine failure. I wrote to Citroen straight away asking them to reimburse me for the cost of my new engine and failed to get a reply or even an acknowledgement. Appalling customer service.

Very simple to order. Kept informed of the progress throughout. Prescription arrives in good time.

Turned up when they said they would and completed the repair quickly

Very simple and efficient service. Highly recommended.

We were served by Michelle who said that she had only been on the shop floor for two days. However, she was extremely knowledgeable about the stock and was very patient with us whilst we tried on many and various shoes and boots. Her customer friendly approach ensured that we left with a purchase. Thank you Michelle.

The cost is very reasonable and it is easy to renew.

Our assistant was excellent. He spent a lot of time explaining the different aspects of the furniture we looked at and knew the detail of each item. He was extremely knowledgeable and a pleasure to talk to. Thank you so much.

This team is brilliant. They respond to your calls and messages really quickly, organise the work and get in done in double quick time. Can't praise them enough.
Tom

I needed a replacement knob for my cooker and eSpares provided this in a speedy and efficient manner but charging over £15 for a small piece of plastic is madness.

Very straightforward and very good value for money

I got very helpful service that explained how much I would pay when my current contract came to an end. However, the offer I was made when talking to an agent was less than the cost I would have been charged if I had just clicked on the link that I was emailed to fix my charge. I think you should have offered this to me in the first instance as an existing customer.

Staff always very helpful on the phone and delivery comes when they say it will. No problems.

Easy website to use. Offers all the cover that other more established companies provide but at a much lower cost.

Ordering was easy and the goods turned up the next day.

Good prices available, ordering was very straightforward and the package arrived the following day as promised. Will definitely be using musicMagpie again,