MC

Mrs C Doggett

英国

レビュー

Christow のレビュー

Burns Pet Nutrition のレビュー

Gigaclear のレビュー


5つ星のうち5の評価

Liam Skilbeck was very knowledgeable…

Liam Skilbeck was very knowledgeable and understood the reason for my call. He was extremely helpful and proposed a very acceptable alternative to the one originally offered by Gigaclear.
He was a pleasure to do business with

2025年3月26日
自発的なレビュー

Gigaclear からの回答

Thank you, Mrs Doggett, for your review! We're glad Liam provided excellent broadband support. 🌟🚀

VioVet のレビュー


5つ星のうち1の評価

Equisafety Waistcoat

I rang to confirm that the Equisafety Waistcoat had the writing on front and back. I was told "yes". When it arrived there was only writing on the back so useless for oncoming traffic. I have now had to return it and find another one due to your misinformation

2025年2月21日

VioVet からの回答

Hello

I sincerely apologise for the confusion and inconvenience caused regarding the Equisafety Waistcoat. I understand your frustration, as the product you received did not meet your expectations based on the information provided.

I am truly sorry for the misinformation you were given regarding the writing on both the front and back of the waistcoat. I can completely understand why this was problematic for you, especially in terms of visibility for oncoming traffic.

We are committed to providing accurate information and will review this matter internally to ensure it doesn't happen again.

Kind Regards

VioVet

E.ON Next Energy Ltd のレビュー

DukesHill のレビュー


5つ星のうち5の評価

Efficient Service

Ordered very close to Christmas but still managed to get the hamper I wanted. It was delivered on time and the recipients were over the moon especially with the salmon.

2025年1月9日
自発的なレビュー

DukesHill からの回答

Thank you for the wonderful review! We’re so glad we could fulfill your order, even with the tight timing, and that the hamper and salmon were a hit with the recipients. It’s great to hear they were so pleased! We truly appreciate your feedback and look forward to helping you with future orders.
Best regards
Chloe

Milk & More のレビュー


5つ星のうち5の評価

Convenient

Convenient, efficient and reliable delivery. Love the other items you stock especially the breads. So easy to order, add or cancel

2025年1月8日
自発的なレビュー

OVO のレビュー


5つ星のうち1の評価

Unhappy customer

Did not follow instructions to call the agent 30 mins before arrival. Did not inform myself or the agent that the work had been carried out. Now the gas smart meter has a fault and is not sending any readings. so i have to waste more time ringing and making another appointment, more inconvenience for agent and tenants. should have made sure it was working before they left

2024年10月22日

OVO からの回答

Hi Mrs Doggett, thanks for leaving a review.

I'm sorry about the issues with your gas meter appointment.

I've sent you an email asking for your account information as I'd like to have a look into this myself and see what I can do.

Thanks,
Fionn

***UPDATE 30/10/2024***

Thanks for responding to my email, Mrs Doggett.

I've recorded a complaint on your account about this, you can find our Complaints Handling Procedure here: https://www.ovoenergy.com/feedback & our Complaints Handling Statement here: https://bit.ly/3DcsZdj. Sadly, we aren't communicating with the gas meter, this issue requires a meter exchange to resolve. You can book an appointment without calling us by getting in touch via WebChat here: https://help.ovoenergy.com/ (Monday to Friday, 8am to 6pm, and Saturdays, 8am to 2pm), or by messaging our WhatsApp service on 0330 175 9695.

Thanks,
Fionn


Beko UK のレビュー

AGA Cookshop のレビュー

AGA Cookshop のレビュー

Milk & More のレビュー

Hotter Shoes のレビュー


5つ星のうち5の評価

Delivery time excellent

Delivery time excellent, shoes fitted

2023年4月27日

Hotter Shoes からの回答

Hi Mrs Doggett, thank you for taking time to provide a review. We are always delighted to hear from customers who have been pleased with our products and service. We will pass your comments on to the team at Hotter.

Snuggy Hoods Ltd のレビュー


5つ星のうち4の評価

Initially i did not receive the goods

Initially i did not receive the goods, apparently down to Royal Mail. i then had to wait 10 days before you could put in a claim and only then were you able to re-do my order. This came the next day, excellent, but it was nearly 3 weeks from my original order on 5 May

2022年5月20日

Snuggy Hoods Ltd からの回答

So sorry for the initial issues with Royal Mail. Normally they are incredibly efficient in comparison with other couriers we have used over the years. Sadly though, now and again, a parcel will go astray and we are not informed of this until contacted by the customer....and thereafter have to wait a minimum time for them to attempt to "find" it and subsequently open a claim for it. So Very frustrating.

Hoping you're happy with everything now it has eventually arrived.

Wishing you a very pleasant weekend.

Snuggy Hoods

mh photos のレビュー

Ride-Away のレビュー


5つ星のうち2の評価

Ariat Paddock Boots incorrect sizing

Incorrect size boots in correct size box. Still awaiting replacement. Pity as have always been pleased with Rideaway

2021年6月2日

Ride-Away からの回答

Hi,

Thank you for your review.

I am sorry that the boots you received were the incorrect size.

I can see that my colleague has been in contact and asked if you can end in some photos, this is so that we can check with the warehouse to ensure we do not have a sizing issue and that any replacement pair sent out are correct. Please do come back to us with the photos so that we can resolve this for you.

Apologies for the inconvenience.

Laure - Customer Experience, Rideaway

Snuggy Hoods Ltd のレビュー

Wilkins Chimney Sweep のレビュー

Wilkins Chimney Sweep のレビュー