Fantastic service highly recommend
2026年2月25日
JU
Justyna
英国
レビュー
LemonSkinCare.com のレビュー
DO NOT BUY FROM LEMONSKINCARE!!!
DO NOT BUY FROM LEMONSKINCARE!!!
This company has the worst customer services I have ever encountered. I placed order for £200 two week ago. I was informed that it will be delivered by DPD the next day but it was not. I've sent multiple emails (there's no contact telephone number) requesting replacement parcel to be sent/refund to be issue and so far received one wage response saying that they are investing the issue with DPD. They customer service is appalling and the whole situation is a complete disgrace. DO NOT BUY ANYTHING FROM LEMONSKINCARE!!!
2018年1月31日
自発的なレビュー
LemonSkinCare.com からの回答
It is standard - and entirely reasonable - practice to investigate claims of missing parcels with the courier. Where parcels are found to have gone missing in transit we always customers a choice of a refund or a replacement order.