Clark & Rose (Removals) Limited レビュー 1,068

The Removal guys Keegan and Scott were very pleasant and professional. They arrived promptly and were very efficient and careful with my belongings. This made the moving experience a very positive one. This also includes the administration staff, namely Lynn and Veronica, Portlethan, who guided me through the paperwork which was required. They were very helpful and kept in contact with me during this process. It also felt easy to call them if I had a question or concern. It was definitely stress free and I am very happy to recommend this company.

From initial survey which was professional and spot on in terms of estimating boxes and cubic volume of goods to then packing & uplift of our belongings was all done by friendly and professional team who took great care. Unpacking of furniture at our new house was no problem and team patiently moved furniture until we were happy they were in the right position . All unloaded safe and sound and empty boxes and packing removed very promptly. Excellent moving experience couldn’t fault the team and would definitely recommend as made a stressful event so much easier.

Professional and efficient service provided at at competitive price. Staff worked quickly and carefully and were polite and friendly

Good quality service - Lynns communication was very responsive and accomdating which made the whole process a lot easier

Clark & Rose made our move stress-free. The team was very respectful of both properties, carefully protecting floors, walls, and doors. They handled all our belongings (including fragile items) with real care and left everything spotless. Professional, polite, and thorough. Highly recommend – we’d use them again in a heartbeat!

Clark and Rose have happily parked one of their lorries on the A1151 for 48 hours so far, completely blocking one side of the carriageway and causing extensive traffic delays (45 minutes to drive 1 mile due to their parking). No sign of a driver or removals staff packing the lorry, and their attitude on the phone was dismissive and rude.
They have no care or concern for the hundreds of people who have been substantially inconvenienced by their thoughtless parking and have obviously given no thought to the environmental and health impacts of causing hundreds of cars to move at a snails pace past residential properties and a route that schoolchildren and parents with pushchairs walk.

Of course we all understand that removals can be inconvenient for other residents but to deliberately block a road that is a main through route for 2 consecutive days with no sign of any loading or unloading is appalling.

FOLLOW UP

Despite their statement below that the lorry was being loaded, I drove past the lorry 4 times in 2 days, and my daughter also 4 times in 2 days and on NONE of those occasions (all during hours 9am - 5pm) there was no sign of any staff or an additional vehicle. The total amount of time that we (just two of the hundreds of people who use that main road each day) we were delayed by more than 2 hours each on both days. If there was a necessity for the vehicle to be so thoughtlessly parked during the day, it could and should have been moved elsewhere when not actively being loaded. Roy’s Coach Park would have had ample space overnight which would have ensured that all commuters were not inconvenienced and would have gone a long way to minimising the disruption.

Given Clark and Roses unprofessional and thoughtless attitude to the inconvenience they have caused to local people I would never trust them with a removal service.

We used the services of Clark and Rose to pack, move, store and deliver when selling and buying recently. Would recommend as the service from start to finish was excellent. From the initial home visit, communication through the office with Emily and the moving team of Alan, Robbie and Gary (very hardworking, conscientious and good humoured. Even when moving from a second floor flat) we are very happy with it all, thank you.

Agreat communication with office. Pleasent guys picking up the stuff, and timely notifications of shipment and forcast arrival.

Professional and timely!
My move was handled seamlessly with good communication and clear expectations. I appreciated how fees were explained up-front so there were no surprises. The movers were on time, friendly, and professional. I would highly recommend Clark & Rose!

Clark and Rose handled the UK side of our move from Canada to Scotland. They were the U-Haul partner for the UK.

They were fantastic. Clear and concise communication, and allowed us to collect our items from their Stirling facility.

On collection they were exceptionally polite and helpful.

Would definitely recommend them, our whole experience from Edmonton, Canada to Scotland was a lot smoother than we'd expected.

Five stars, thank you!

From beginning it to end all employees have been well organised and very helpful. Delivering exactly what had been promised.

Communication with the office was clear and regular. Delivery was arranged promptly and the movers arrived on time. Both men were extremely friendly and helpful. Got it all done within an hour.

The delivery arrived at the arranged time and the whole process went very smoothly. The delivery men were very helpful and carried out the delivery with care and consideration.

Exceptional service all round from initial visit and assessment to the actual removal. Removal was from Fraserburgh to NW Essex some 600 miles! Cannot fault anything. Would definitely recommend this company.

Clark and Rose packed us up in Stirling. Great team, very happy with them. Thanks to Gary &Robbie from Stirling and Keegan, Ian and Graeme from Aberdeen.

Shipping your belongings over 5,000 miles can be stressful and nerve wracking but Lynn and the team at Clark and Rose kept me updated on progress along the way.
Their delivery driver, Chris, was very friendly and helpful and we had everything unloaded and the inventory checked off in half an hour.
Very professional, efficient and friendly service.

Amazing delivery crew and staff. They could not have taken better care of our things. Not a scratch, dent, ding, or mark on any of our furniture or walls. There were some tough pieces of furniture to fit up a staircase and squeeze around walls. But it was all handled professionally. I cannot speak more highly of the crew and staff.

Really responsive and great problem solvers!

From the very start of our removal process, quotations, Clark and Rose removal men arriving, packing, and leaving to the depot, continued e-mail communication, both my husband and I have found the service from Clark and Rose impeccable. All staff have always been professional, informative, prompt, helpful and honest.
This has helped a major move from the UK to Australia very easy and stress free.
I would have no qualms to in using Clark and Rose again in the future, knowing they have a long history of worldwide removals.
Thank you