Jonathan

Having been a happy customer of AutoAid Breakdown for a good few number of years after having seen them recommend online I'm being forced to leave this negative review sadly.

Our policy auto renewed yesterday without my say so made worse by their reminder being flagged as spam/junk so it wasn't seen. We called them up to say this was no longer required and I didn't wish to renew. Their response was to charge us 35% admin and cancellation charge despite us cancel the policy on the same day it renewed.

Bear in mind we've been a customer for many years and would have continued to be so once the free breakdown cover with our new car expiries later this year.

This is very short sighted of AutoAid breakdown because the way they have dealt with this is to rip us off for cancelling. How can you justify a 35% charge?

As a result we will not be using them again in the future and I'd sooner pay a higher price for better service with a company that values it's long standing customers.

This is the 2nd time I've used Tyres on the Drive and another first-class experience. Kept informed via email, text and Danny the driver called to let me know his ETA.

The job was all completed within about 30 mins. Smooth, hassle-free and no downtime for my business.

I would certainly recommend them and would definitely use them again.

Regards
Jonathan - Yorkshire Driveway Cleaning.

First time using Tyres on The Drive as I thought they'd be a lot more expensive than taking my van into a garage to have the tyres replaced but I was wrong.

Ordered online, booked a time slot which suited me and caused me no downtime for my business. I was kept informed of what was happening via text and email.

The installer called me this morning to say he'd be with me in 15 mins, arrived on time and changed two tyres in about 20mins.

The process couldn't have been easier. Very happy with the service and price and would certainly use Tyres on the Drive again and recommend.

Regards
Jonathan - Yorkshire Driveway Cleaning

I've been using Tsohost for a few years now for my business website and hosting and very happy with their service, prompt and professional.

Regards
Jonathan
Yorkshire Driveway Cleaning

First time I've used used Toolstation. The process was smooth and straight forward and the member of staff who served me at the Castleford depot was pleasant and efficient. I would certainly recommend TS and will use them again in the future.

Kind Regards
Jonathan
Yorkshire Driveway Cleaning