Excellent service from the delivery company
Kept us informed at all stages of delivery. There was a problem on the date of delivery with the vehicle and a mechanic had to attend on the roadside. We received a text message advising us and then later another stating that they would not be able to deliver as it needed a new vehicle. They promised to deliver the next day at the same time (which was a Saturday). We were really pleased that they delivered it on the Saturday as we had taken time off work on the Friday. Excellent service, friendly delivery man who was happy to take the television around to the back of our property as requested as it was easier to get into the house. Really pleased with the goods too!
Kineticlogistics からの回答
Hi Graham,
Thank you so much for taking the time to share your experience. I’m really pleased to hear that you were kept informed throughout the delivery process, even when the team encountered an unexpected vehicle issue. I’m glad the communication was clear and that we were able to rearrange and complete your delivery the very next day.
It’s wonderful to hear that your delivery driver was friendly and happy to help by taking your delivery to your requested destination.
Thank you again for your kind feedback - it really means a lot.
Kind regards,
Alaina