I went to scrivens opticians after deciding not to go back to Specsavers after recieving incorrect lenses in my glasses.ater going back there about my lenses they was rude about having to replace them .so scrivens I went ,the service I received there was excellent,didn't rush and was in-depth.and care taken.this is now my new opticians.very please .
I always shop at Sainsbury's my local store,I find that items that you get nectar points on are not always in stock,the fresh food aisles are cluttered with trolleys making it hard to shop.overall it is a nice shop to shop in . their is a problem with the parking area there are very large potholes that need repairing as it's hard to avoid them .
I do not like the digital system,I find it difficult to understand how I suppose to alter the times my heating comes on and goes off.the thermostate seems to do it's own thing,telling me my room and heating is on when in fact my room is cold and my radiators have gone off.i prepare a boiler with a clock I can set it too like my last Bosch boiler.setting the time is a long drawn out time and complicated.so not impressed with this new boiler .
2025年12月18日
Worcester Bosch からの回答
Good morning, Thank you for taking the time to leave us a review. We sincerely apologise for any dissatisfaction you may have experienced. We want to address your concerns and ensure your satisfaction. To further discuss your specific concerns, a member of our dedicated Customer Relations team has reached out to you via email. They will be more than happy to assist you and find a resolution that meets your expectations. Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving any issues you may have encountered. Kind Regards, Worcester Bosch
I use trust pilot so I can review any company I choose to use it helps when needing to have someone to do jobs for you .reading the reviews people have left about a company gives an insight weather they are good or not so good .
I had this company to renew my loft installation and from start to end the company was efficient and the job well done .the men that did the job on 16/10/25 Cheyenne and Calum was very good ,worked hard at clearing the old stuff out and relaying the new.cleaned up after they had finished and they helped me get my set of draws back in place .both good hard working men .I would recommend these two any one that needs there loft doing .glad I used this company highly recommend.
2025年10月16日
自発的なレビュー
UK Energy Saving Network からの回答
Thank you for taking the time to share your feedback.
We’re so pleased to hear you were happy with the service and the results of your loft insulation. It’s great to know Cheyenne and Calum made the experience smooth and hassle-free, we’ll be sure to pass along your kind words to them. We really appreciate your recommendation and trust in our team.
I would like to shop at Sainsbury,pay for my shopping like I always have.either go for coffee n Starbucks or leave the store,without the alarm on the trolley going off.and find all the items I want to buy .
2025年9月11日
Sainsbury's からの回答
Hi Marlene,
Thanks for contacting Sainsbury’s Trustpilot and taking the time to share your feedback with us.
I’m sorry about your instore shopping experience recently We appreciate you bringing this to our attention.
Sainsbury's products are good quality,if and when you can buy them,you put nectar points on items ,but fail on getting in the stock so no item no nectar points.then when the points come off the stock reappears.so the shopping experience gets less and less useful,I go away with items not in my basket.starbucks service is slow ,and don't like taking you discount card and you cannot use your nectar card either ,not much choice in food ,bring back the Sainsbury's restaurant or Costa better tasting coffee .
After finally getting through to octopus ,the gentleman amobul,hope I have is name right ,he was very helpful looked at My tariff I was referring to ,sorted everything out he was quick and very efficient.thankyou .
Put a review on virgin mon Ey app. Was asked to contact them on number given. I did today 06/11/23. When explaining why I had called he just hung up on me didn't bother to even answer.
2023年11月6日
自発的なレビュー
Virgin Money UK からの回答
Good Morning Marlene, thanks for getting in touch to share your comments on here. I'm really sorry that you struggled gain assistance when you called. Usually if a line is disconnected, my colleagues would make every effort to get back in touch with you. I can only apologise this didn't happen on this occasion and I hope you manage to get sorted soon.
I have had leeva come out to replace a thermastat on a radiator that they had fitted on a previous visit. A 30mim job I thought. Well hadn't got the right parts, then when they had when changing the stat they let the spillage from the radiator spill onto my carpet and a beige duvet cover which the stains won't come out. Then they denied fitting the first thermostat told me another company had fittered it and charged me for a replacement and over 2 hrs work. They havnt done any think to get the stains out of my perfect carpet ( till they came). There answer claim on my insurance??? The admin department tell lies and the person sent to do the work tells lies. They overcharge and don't do a good job. The only satisfaction I got was delaying payment, and I'm still waiting for a receipt for my payment.
2021年11月25日
自発的なレビュー
Leeva Plumbing and Heating Ltd からの回答
When our engineer attended to change the stat, the customer advised her that we had fitted the stat earlier this summer and therefore she expected it to be changed under warranty. When we could not find any record of having been to the property this summer, we rang the customer to gather further information. We advised her that the last time we had done any work at her property was in the summer of 2020, so if she had had the stat fitted this summer, then it must have been by another company. (At no time did we tell her that another company had fitted it. We were trying to get to the bottom of when it actually was fitted.) When she insisted that we had fitted it when we serviced the boiler, we again stated that the last time we serviced the boiler was 2020 not 2021 and we had not charged her for a stat on that invoice, so it must have been done without charge - a goodwill gesture. We therefore charged for a replacement, as the stat had been fitted for over a year with no problems. With regard to the spillage, we have been back to the property twice to try and remove the stain, which we agree has not come out completely but the customer had appeared satisfied by our attempts to rectify the situation. Our staff do not tell lies. We have had lengthy correspondence with this customer, both by letter and by email, setting out the history of the transaction and why we made a charge. We have hundreds satisfied customers and many 5 star reviews (e.g. on Checkatrade). We take our customer service reputation seriously and strive to do a good job for all of our customers. We appreciate that the customer did pay the invoice eventually. The delay in her receiving a receipt was due to the fact that we always wait until customer cheques have cleared before sending receipts. A receipt was sent at that time.
In follow up to my previous comments. Just like to say that Everest have said over the phone that a manager via is Secretary from the legal department will pay me £275 in compensation.i have agreed to this but am digustered that a small amount like that was offered for the many repairs they had to do to get my door and windows put right.i thought a minimum of £500.was more in line.but no Mr manager thinks different.I am STILL WAITING FOR this check that i was told would be in first post.!!!!! To everyone out there do not use Everest double glazing customers are not there priority. 👎👎👎don't know where these good reports come from but they could not have been from the Coventry branch.
2018年8月6日
自発的なレビュー
Everest reviews – windows, doors & more | Everest.co.uk からの回答
Dear Marlene,
I apologise for the delay in receipt of the goodwill gesture. I can see from our records that it was posted out 8th August. I can also see that there have been problems with your installation and I apologise for the inconvenience you have been caused.
It's first time I have used you and I hope that any bad review of companies that done care about customers are made to stand up and face there responsibilities.
2018年6月26日
自発的なレビュー
Trustpilot からの回答
Hi Marlene,
Thanks for taking the time to leave a review on Trustpilot.
We greatly value your opinion and hope you will continue to read and write reviews.
I do not recommend Everest double glazing to anyone avoid at all cost.in January I had two doors a bay window and three kitchen windows fittered.?.I have a back door that lets in water and the frame that is split. On may 23rd they came to mend my BACK door .they bought the wrong frame.so I am now waiting again.theu had to come out to the bay window because wrong striping had been used .one bay window was nailed in place because they could not get it to fit.the installation was deplorable. I complained straight away by emails phone calls all unanswered at the time. I have now put in a claim to there legal department.who now wants to come and inspect doors and windows. I have given permission. Not yet received a date for this.i asked for someone in February to come out and inspect the fitting of the double glazing .my request was ignored.like a lot of the emails and phone calls.DO NOT HAVE EVEREST TO FIT YOUR DOUBLE GLAZING.the fitting is substandard.
2018年6月26日
自発的なレビュー
Everest reviews – windows, doors & more | Everest.co.uk からの回答
Dear Marlene,
I am sorry that you have cause for complaint. I can see from our records that you are in contact with my colleague and therefore I have attached a copy of your review to them for his attention. I will check with his department to ensure that an appointment is offered quickly.