The service myself & my husband had from the market deeping branch was absolutely outstanding...the warm greeting when we walked in the door...the optician was a lovely young girl & all the ladies a... ãã£ãšèŠã

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I went to scrivens opticians after deciding not to go back to Specsavers after recieving incorrect lenses in my glasses.ater going back there about my lenses they was rude about having to replace them... ãã£ãšèŠã
I decided to these opticians a try I'd been to specsavers before a couple of times but I always felt very rushed and the one to one care wasn't the best, coming to this opticians I'd had a terrible ey... ãã£ãšèŠã
Great to be back at Scrivens again (Coleshill branch). Really appreciate the family-like atmosphere â it feels welcoming and not rushed. Zoe, Amy, and Narvender (apologies if Iâve spelt that wrong)... ãã£ãšèŠã
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Scrivens Opticians & Hearing Care ã«ã€ããŠ
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At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UKâs most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether youâre updating your eyewear, booking your next eye test, or exploring hearing solutions, youâll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
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Optical and hearing services
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- Optical services
- Eye tests, NHS eyecare services, private eye examinations, contact lenses, over 60s eyecare, Free kids eyecare, OCT in selected branches.
- Hearing services
- Free hearing tests, free NHS hearing aids for over 19s, digital hearing aids, hearing screening, hearing aid batteries, mould retubing, hearing aid servicing, ear wax removal in selected branches.
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60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, è±åœ
- 0800 626 427
- customercare@scrivens.com
- www.scrivens.com

Expert care in your area
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The team at the shop in Bury StâŠ
The team at the shop in Bury St Edmunds are absolutely brilliant. Everyone is SO friendly and eager to make my experience when visiting the best it can be. I wouldnât go anywhere else.
The place to go for ears and eyes
I was given a warm welcome right from the first time I walked in to find out about Scrivens.
I have an ear problem and was enquiring about making an appointment and I was able to make one within a few days. I felt totally cared for. I went back for the appointment and was helped and reassured.
After a conversation about glasses today
I went for an eye test. Again it was very helpful and nothing was too much trouble. All the staff were kind, helpful and attentive to my every need. I have come away feeling thoroughly looked after and much time was spent making sure I found the right glasses to suit me. I now look forward to having the new ones which I know will change my every day life in a big way.
I am a member in Tilehurst and had aâŠ
I am a member in Tilehurst and had a good experience throughout by staff explaining the process for my eye test and likely timescale . It was very proffesionally handled and I will continue to use Scrivens going forward
Brilliant staff
Brilliant from stepping in the door to leaving today with new glasses
I have to pairs of glasses and toâŠ
I have to pairs of glasses and to rimless pair is the best for the summer
satisfaction
I called in hoping to have my glasses frame and lens tightened up. It was done immediately with professionalism and charm. Couldn't be better.
Excellent staff
Excellent staff, led by Jeanette who is always so welcoming. My check up was thorough, and findings explained clearly. Great assistance in finding frames. Thank you.
The optician at my weoley castle branchâŠ
The optician at my weoley castle branch amrit koasha was extremely friendly and helped to explain the differences in lenses I needed. Nicole and Beth are always so friendly and helpful whenever me or my family visit this branch excellent service
As always great service .
As always great service and friendly and efficient staff. Glasses are very good and suit me.
Periodic Appointment
Very pleased with the helpful and friendly staff at Tonbridge!!
My appointment lasted longer than expected because of the attention to detail the staff took to get things right for me!!
The service myself & my husband hadâŠ
The service myself & my husband had from the market deeping branch was absolutely outstanding...the warm greeting when we walked in the door...the optician was a lovely young girl & all the ladies are lovely especially jeanette she goes above & beyond in every way helping you choose the right glasses for you...she genuinely cares...she really is a credit to your business...
We would never go anywhere else & its ten mins from home ð x
Lovely service with lovely staff and asâŠ
Lovely service with lovely staff and as usual very helpful in all ways
Scrivens, Rugeley
I have been visiting Scrivens in Rugeley for some years now, always a pleasant experience.
Staff are knowledgeable, friendly and helpful.
Highly recommended.
I decided to these opticians a try I'dâŠ
I decided to these opticians a try I'd been to specsavers before a couple of times but I always felt very rushed and the one to one care wasn't the best, coming to this opticians I'd had a terrible eye infection which has been recurring, I was given antibiotics but didn't go, this opticians went through a thorough examination and advised me what to do...I chose 2 pairs of glasses in the end.....although this opticians was more expensive the experience and level of care was lovely...I would recommend them to anyone...tracey
The usual excellent service fromâŠ
The usual excellent service from Scrivens in Peacehaven : a skilled and kind group of people who make their branch a pleasure to visit and in whom I have great faith knowing they do their best for their customers
Kelly
Kelly, Jade and the team are very friendly, warm and welcoming. They are extremely helpful and knowledgeable. Fantastic customer service as always!
Scrivens in royton
Always found this company to have friendly staff and offers a professional service.
Hearing check
I had a hearing check with Graham Clarke on 12/3/26 at the Stamford store and he was so kind and patient. He explained everything to me and the next steps. He sent a referral to my GP, which meant I had a referral to ENT waiting list the following day. Iâm so grateful for his support and knowledge.
Every thing is carefully explained
Every thing is carefully explained, all the staff are very knowledgeable and helpful. I would recommend Scrivens to anybody looking for a reputable optician.
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