英国
BT のレビュー
BT is going from bad to worse. My phone went dead (again) and I cannot get the Bt site to test the line in order to find the fault. If they cannot fix their website, how can they fix my landline? I pay a fortune in standing charges and get rubbish service in return. shame on you
World Airfares のレビュー
World Airfares からの回答
Hi Moshe, thank you for this review. We are truly grateful for giving us the opportunity to serve you, we treasure your patronage. Do like us on our web page to get updated on the latest deals and hope you will share the word with your family and friends.
We look forward to welcoming you again for many more memorable experiences in the future. Happy holidays!
Team World Airfares
Omega Flight Store のレビュー
In June I made a flight booking, paid for it and received a booking reference for a BA flight in August. " weeks later I receive an email telling me that the booking was cancelled and they will refund my payment.
How can they cancel a confirmed and paid for booking? If I was to cancel a booking I would loose practically everything I paid. Shame on you and BA.
Your generic response does not comply with consumer law. You admit the error was on the side of the supplier, if the purchaser makes an error with the date or similar, he has no recourse. If I go into a shop and purchase an item and pay for it, the shop owner cannot run after me and take the item back, just because he priced it too cheaply. Omega Flight Store as the agent on behalf of BA has to sort this out with BA, the customer is entitled to retain his purchase and you have no right to cancel this booking.
Omega Flight Store からの回答
Dear Moshe,
We are sorry you have had such a bad experience. Please note due to British Airways fare load error, airline has cancelled many bookings. Like many other travel agencies we were also also affected due to this unusual error. But it has nothing to with omegaflightstore as we never cancel booking without customer confirmation. This was all over news & we had shared same information with all affected customers.
Kind Regards,
Omega Flight Store
