Philip Richardson

Hi,
Thank you for your review. We are pleased to hear that you found our returns process simple to follow and hope you are happy with your exchange item.
Kind Regards,
Direct Sports

Thank you for your feedback! This is great to hear and will certainly be appreciated amongst the team.

We empathize with your frustration, and we want to clarify that before the purchase, an eligibility check is required before unlocking and is declared on the network pricelist page as well as checkout page along with the price of the unlock.

We strive to keep this fee as reasonable as possible while conducting a comprehensive and meticulous assessment as part of the process.

Upon successful completion of the evaluation, you can be rest assured that your unlocking payment is a worthwhile investment - as many other companies will make you pay the entire amount up front and keep the profit if your phone is blacklisted, for example.

Our prices are the cheapest in the industry, by all means you are welcome to check the competition.

Hi Philip,

Thank you so much for your review and taking the time to write it.

We are delighted to hear that you are satisfied with our services.

Please spread the word!

Kindest Regards,
Pauline

First Aid Warehouse