GW
G. Williams
英国
レビュー
Protyre Autocare のレビュー
SLOUCH. のレビュー
A mixed response
Although a request was made to delay the delivery of the chair because of a forced absence from home, this was ignored and an attempt was made to deliver the chair whilst I was away. I had to contact the carriers to schedule a redelivery at a later date.
The chair itself is good, but, disappointingly, no instruction leaflet was included on its various controls and adjustments. I consider this to be a serious omission. One control is still a mystery to me! A telephone request to Slouch about this remains unanswered, despite a specific request for a response. Customer service could be better.
2026年2月5日
SLOUCH. からの回答
Hi,
Thank you for taking the time to share your feedback.
We’re very sorry that we missed the mark with your delivery request. Our customer advisor did submit a request to delay the shipment due to your absence, but unfortunately the order slipped through before the change could take effect. We understand how frustrating that must have been and appreciate you arranging the redelivery with the carrier.
We’re also sorry to hear about the confusion around the chair’s controls. Normally, there is a leaflet included in the box which contains a QR code linking to videos that demonstrate the chair’s adjustments and features. Though we appreciate that some customers would prefer a printed guide as well.
We’re sorry too that we missed your call when you tried to contact us. I do believe that our customer care team got in touch with you since and assisted with the setup of the chair.
We’re glad to hear you’re pleased with the chair itself and we really appreciate the feedback, as it helps us continue to improve both our processes and customer service.
Slouch Team x
Snowdonia Cheese Co. のレビュー
A company best avoided
A company best avoided. An order of mine has allegedly gone missing, despite having been charged to my bank account! Customer service is appalling. No one answers telephone calls and repeated attempts to elicit an adequate e-mail response from me have been ignored. Mae'r gwasanaeth yn gwbl warthus.
2025年12月10日
自発的なレビュー
Snowdonia Cheese Co. からの回答
Hello, I am very sorry to see that your order was not delivered on time. All emails sent to us have now been resolved, but if your matter is still unresolved, please get back in touch and I will make sure we bring the issue to a conclusion. Thank you for taking the time to leave this review.
AllClear Travel Insurance のレビュー
Excellent
Excellent, courteous, friendly and efficient service from your representative, Sarah. Unlike some other insurance providers there was no delay in responding to a telephone enquiry. A very impressive service overall.
2023年2月28日
ChemistDirect.co.uk のレビュー
Excellent and prompt service.
2021年5月5日
ChemistDirect.co.uk からの回答
Good Afternoon,
Thank you for your review - it's great to hear you are happy with our service.
Kind regards,
Sean
Healthcare Pro のレビュー
Healthcare Pro からの回答
Hello,
Thank you for taking the time to leave a review, your feedback is important to us,
Many thanks and best regards,
Gemma
Healthcare Pro のレビュー
Very speedy and efficient service…
Very speedy and efficient service always in my experience.
2020年6月25日
自発的なレビュー
Healthcare Pro からの回答
Hello,
Thank you for taking the time to leave a review, your feedback is important to us.
We hope to hear from you again soon.
Many thanks and best regards,
Gemma
ChemistDirect.co.uk のレビュー
The Savile Row Company のレビュー
Excellent service
Excellent service. Shirt really pleasing, and dispatched earlier than expected.
2019年11月13日
自発的なレビュー
The Savile Row Company からの回答
Thank you for taking the time to review our products and service.
The Savile Row Company のレビュー
Excellent service and prompt delivery
Excellent service and prompt delivery. Quality of made-to-measure shirt was very good. I've sent in another order.
2018年11月4日
自発的なレビュー
The Savile Row Company からの回答
Thank you for your kind feedback. We are so pleased to hear you are happy with the products and services we provide.