1 deliver the weight ordered 2 I wanted 500 gr and received 2x less than 250gr! Not impressed at all 3 the cheese was very much short of cumin seeds and therefore didn’t taste right ; disappointing first purchase; don’t think I will try them again!!!
2026年2月20日
The Welsh Cheese Company からの回答
Hi Harry I've just checked your order and it was for 2 x 180g wedges of Teifi Cumin, which is the only size we sell that cheese in. This doesn't add up to 500g. The wedges are all a minimum of 180g and are cut, weighed and packed for us by Caws Teifi. I don't think either of the wedges will have been under 180g but if they were we'd be very happy to replace them of course. I'm sorry you didn't feel there were enough cumin seeds in the cheese. I'll pass this feedback onto Caws Teifi, but to be honest I we've never had any similar comments in the past. If you're able to contact us directly about the confusion over the weights you ordered I'd be very grateful. All the best Tom
My last meal was Smoked haddock & bacon gratin; although I cooked it according to the instructions, it was not really satisfying hence the less than perfect score… You are still my go for standby meal
2025年10月22日
COOK からの回答
Hello Harry, So sorry to hear you were disappointed with your COOK food. We pride ourselves on the quality of our food and we are always unhappy to hear when a meal has not been enjoyed. We would really like to get a little bit more information from you please and make it up to you. Please email us at tpfeedback@cookfood.net (mailto:tpfeedback@cookfood.net). Best wishes, Denise – COOK
We truly appreciate you taking the time to leave us a positive review, Harry. It’s always great to hear when our service meets expectations. We hope to welcome you back on board soon.
When I spoke to Ruby today, she was very helpful and informative We resolved outstanding issues and look forward to return of some £1400 odd overpayment
There was a little confusion at the start because one of the taps we wanted was out of stock and no-one bothered to tell us. When the taps arrived, we were pleased by the apparent quality! Just waiting now for our plumber to fit them.
I have had nothing but rubbish treatment from the initial set up
They don’t respond properly and promptly to complaints I would advice people to think very carefully before using this outfit!!
2020年9月2日
自発的なレビュー
Look After My Bills からの回答
Hi Harry,
First off, thanks for sharing your feedback.
I am sorry to hear that Look After My Bills have fallen short of your expectations. This is not what we are looking for you.
I would like to assist and make things right if possible.
If you can kindly respond to my private request for more information then I can look to go through your account with us in greater detail and help rectify this.
*********************** UPDATE - 14/12/2020 - TF *********************** Thanks for answering to my email. I’m so, so sorry to hear the experience you had with your suppliers.
I can confirm that your account indeed has been cancelled as requested. I can also confirm that your usage figures were not your exact usage figures on your account record.
It sounds as if the usage figures you have provided us on signup weren't correct. I can see that my colleagues requested you to send us a copy of your bill but we haven't received it yet?
As an example, when you signed up with us if you identified yourself as a low user (1-2 bedrooms property). We would have used the National Average Typical Domestic Consumption Values for a household of such usage as outlined by the energy regulator Ofgem. These are 1,800 kWh for electricity and 8,000 kWh for gas. I would like to clarify that these figures are only an average, please remember you are on a fixed rate tariff. This means that while your monthly payment might vary, the rates and charges of your tariff will not change during the course of your contract. You will only ever pay for the energy that you use.
Please note that we can only rely on the information you provide us with. We have offered to update your account with the correct usage figures, if you provide us with these to prevent this from happening again.
Regarding the delay in responding to you, we aim to reply within 5-7 working days. Usually, it is earlier but if it is urgent and you prefer to speak to one of our team members, give us a call at 0333 0008 000, we're open Mon-Fri 9-5. ************************************************************************ Please let me know if you have any questions!
Thomas - Senior Energy Adviser Look After My Bills
You were very quick to take my money!! However I am still waiting for my 4 wheel washers; all you had to do is to pick them, bang them in e An envelope, stick a 2nd class stamp on it , put my address on and let Royal Mail do the rest! I should have had these a week ago....... heard nothing from you when I emailed an enquiry to find out where they were NOT GOOD!
2020年4月20日
自発的なレビュー
World Of Mowers からの回答
Hi What is your order reference number so that we can try and help you
Save yourself £££££’s ! Luckily I haven’t had to use their claims side and can’t therefore comment on that, but the reassurance and saving is worthwhile you investigate this
Bought MS Office 2 problems 1. NO PRODUCT KEY THAT I COULD FIND... no product download 2. MS Office for PC..... got changed to MAC: potentially useless.... but for point 1.
What a rotten experience and despite an urgent email from me to them, NO ACTION YET!!!
