Chris Cousins

Had big problems with mobile phone so took to EE shop in Eastbourne and was treated superbly. Sian (red hair) was fantastic, extremely helpful and very efficient and so friendly putting us at ease straight away. We recommend this shop especially Sian very highly

I ordered a beautiful red jacket in Dec 2025 that still hasn't arrived. I contacted company to be assured it was on way. I also asked if they were UK to which they replied yes. I checked the tracking only to discover the jacket was being flown in from abroad. The advert looks like there are UK shops so don't be fooled. If jacket arrives as is advertised I will update my opinion

Flowers that were delivered were beautiful and arrived exactly when they should have done.
Extremely pleased with service and can highly recommend this company

Ashlee was extremely helpful, he sorted out our problem quickly and without any fuss. I will be recommending Octopus to all my family and friends

Excellent swimming shorts and matching towel, very pleased

Booked to go to Rui Palace Mexico May 2026 through Tui last Febuary. Saw post from hotel saying they were closed from beginning of May till Seprember 2026. Spoke to Tui who had no idea hotel was closed for the period we booked. Still waiting to hear from Tui!

Very easy to enter for someone not very technical

I made a mistake when reviewing a tradesperson and was very upset about it. Ghe very kind people in customer service sorted it out for me

This company were so helpful, they responded quickly to my questions and supplied the travel cage within a couple of days. Customer service was excellent

Really pleased with photos, excellent quality only criticism is with postal service, email from freeprints informed me that i would receive my photos BY Thurs 17th and they did not arrive until Wed 23rd but that is hardly Freeprints fault.

Mobile phone staff incredibly helpful ensuring I got the right phone for me and transferring all my data etc across

The gift I purchased had option to upgrade and as the experience itself had a range of options I chose upgrade expecting it to be an extra at the experience but all it was changing from offpeak (which I opted for) to peak! There was nothing on booking form to indicate what upgrade was for as obviously had I known it just changed to peak I would not have chosen it.

Responded to my query promptly

I have been a account customer for many years and havn't had any problems until the new company took over, I do not have a mobile phone and this stupid system doesn't seem to function without one. I got so frustrated i paid at point of order but won't be using this company in the future, will also inform friends and relatives of their unhelpful attitude

Beautiful scarves, arrived on time, very pleased

The last parcel delivered by Evri was left on the grass at the bottom of our drive which is a fair way from our house instead of being put in the enclosed porch which is my 'safe place'. Usually there is no problem so why it just got left there i don't know

Very pleased with sandals just as advertised, great fit fast delivery