John Whelan

Eight years ago, I invested my pension fund in a property sourced by Ray Cooke Auctioneers at their Finglas office, who found suitable tenants and continued the management of the property during the following years. During that time, I always found the staff most helpful, especially in dealing with any problems as they arose and arranging for any ongoing repairs. When I decided to sell the property this year, they were effective in finding a positive buyer and following up on the selling process through its various stages. I would particularly commend James Bould, who was directly involved in seeing the sale through to completion. He was extremely attentive and kept in touch with regular updates on the progress of the sale. In summary, I never experienced any difficulties in relation to the property or in my dealings with Ray Cooke’s over the past eight years – all in all an excellent service.

Agent personal and friendly. Would recommend.

I was having difficulty understanding the entry on my portfolio after making a trade. When I called your customer care for assistance, I was transferred to Sanjeev Verma who was most helpful. He corrected an error that I had made and went on to check the rest of my portfolio and offered extremely helpful advice. He also followed up with subsequent e-mails to ensure everything was in order. It is most reassuring to know that such attentive and constructive service is available to your clients. Thank you.

Very efficient and easy to follow procedure

Very thorough and easy to follow.