LX

Lexi xXx

英国

レビュー

Trip.com のレビュー


5つ星のうち1の評価

Rude and inconsiderate

My flights have been cancelled by the airline, and I'm having to fight really hard to get a refund.
Reasons change daily.
Jeramel has just called me from customer services at 1am to say my flights have been rebooked, then hung up on me when questioned.
What kind of customer services calls their clients at 1 o'clock in the morning?!

2026年3月24日
自発的なレビュー

Trip.com からの回答

Dear Lexi xXx,

Thank you for bringing this to our attention. We apologize for any inconvenience caused and assure you that we will get back to you directly. Your feedback is highly valued, and we are taking it seriously. We appreciate your patience and understanding in this matter.

Best regards,

Evelyn
Trip.com

Trip.com のレビュー


5つ星のうち1の評価

Cancelled my flights, but refused to refund me 😡

Terrible service.
Wizz air have cancelled the flights I booked via trip.com
Trip have refunded the cheaper, inbound flight, but are refusing to refund the outbound journey.
Now I'm unable to call customer services and am stuck in an unhelpful AI loop.
I definitely won't be using them again.

***Edited to say that although the below response promises to get back to me directly, no-one from the company has attempted this***

2026年3月21日
自発的なレビュー

Trip.com からの回答

Dear Lexi xXx,

Thank you for bringing this to our attention. We apologize for any inconvenience caused and assure you that we will get back to you directly. Your feedback is highly valued, and we are taking it seriously. We appreciate your patience and understanding in this matter.

Best regards,

Victoria
Trip.com

Thejuicyjoint のレビュー


5つ星のうち5の評価

Fabulous Folks ❣️

Really pleased with my purchase from the Juicy Joint.
Item was posted quickly,very reasonably priced and beautifully wrapped
I was even lucky enough to get a free gift AND a sticker!
Five star service, thanks guys 😄

2025年12月29日

Vinted COM のレビュー


5つ星のうち1の評価

Atrocious lack of customer service

Vinted is an excellent platform for buying and selling UNTIL something goes wrong.
If something gets lost or damaged in transit, trying to get any kind of help through Vinted itself is practically impossible.
Expect to lose out as both buyer or seller.
They never accept that the courier is at fault.
You pay a Buyer Protection fee with every purchase, but when you need help, Vinted themselves are an absolute joke.
That said, the community of Vinted users are bloody brilliant and the majority of times when something goes wrong, I've been able to find a solution with the other party.
Vinted are minted on other's misfortune sadly.

2026年1月15日
自発的なレビュー

Wonderskin のレビュー

Thejuicyjoint のレビュー


5つ星のうち5の評価

Fabulous Service 💗

Fabulous Service 💗
Places an order in the weird limbo time between Xmas and NY.
My order arrived super quickly, with a lovely free gift AND a sticker 💚
I couldn't be happier, thanks so much to the lovely staff at The Juicy Joint 😊

2025年12月30日
自発的なレビュー

Thejuicyjoint からの回答

Hey Lexi! Hope you had the best Christmas! Thank you so much for your kind words!💚 Our whole team worked really hard to ensure everybody got there goodies as fast as we could! Super Stoked you liked your lighter leash! Happy New Year! 🎉

We Love Bathrooms のレビュー

Direct Wood Flooring のレビュー


5つ星のうち5の評価

Excellent experience!

I've had an excellent experience with these guys.
Had great service in the Swansea store with Stephen, who answered all my questions, took my order and set up delivery.
I called a week later, as needed to change delivery date and that was done, no problem at all.
The delivery driver was punctual and very friendly.
Would definitely recommend these guys.

2024年11月5日
自発的なレビュー

Vapefiend のレビュー


5つ星のうち5の評価

Great customer service ⭐

Best prices I could find online, super quick postage, well wrapped and, when asked about the returns policy (bought something I didn't like) they got back to me in minutes and sorted it all out for me there and then.
I definitely recommend these guys and will be using them again for sure

2024年8月2日
自発的なレビュー

Aviva のレビュー


5つ星のうち1の評価

Unacceptable waiting times

I just spent one hour and eight minutes on hold to attempt to buy an Aviva car insurance policy.
I can't imagine how long it would take to get through in the event of a claim?!
*Reply* Hi Aviva, please do log my concerns, today is even worse, I can't get through to the investigations team AT ALL. I've never struggled so hard to buy an insurance policy!
I've tried the "help" centre, but they can't help.
Could someone at the investigations team please get in touch with me?

2024年7月18日
自発的なレビュー

Aviva からの回答

Hi Lexi,

Thanks for your review, it's a shame to see you feel this way. We’ve not logged your concerns at this point, but when you speak with the team please let them know what’s happened, and they’ll record and address your concerns with you and help all they’ll can - alternatively you can log your complaint here 👉 aviva.co.uk/help-and-support/contact-us/complaints.

Thank you.
Aviva Social Team

If you need to contact us, you can find us on Facebook or Twitter at @AvivaUK. You can also contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media.

Rinkit のレビュー


5つ星のうち5の評価

Excellent value and Great customer service ⭐⭐⭐⭐⭐

I ordered a full, matching dining set of crockery and cups.
Rinkit were selling it so much cheaper than anywhere else, I honestly thought it was a scam 😳
I checked their reviews on here and turns out , they were rated very highly.
My crockery arrived the following day, via DPD, and out of the entire set, only 3 items arrived chipped.
I called Evie at customer services, and she was incredibly helpful, professional and polite and has reordered the damaged items to be sent with their next shipment
I'm very impressed indeed with Rinkit, often a small problem can highlight exactly what sort of company you're dealing with and the customer service I received was second to none.
Highly recommend shopping with Rinkit.
Thank you Evie, for sorting my issue, kindly and quickly 😊

2024年6月26日
自発的なレビュー

Smileie のレビュー


5つ星のうち5の評価

Outstanding service and care ❣️

I wanted to leave another review after completion of treatment, I guess part of me was sceptical that because the price was so much lower than others on the market, that possibly the treatment might not live up to my expectations...
I COULDN'T HAVE BEEN MORE WRONG!
Treatment has been painful at times, I won't lie to you and I'm generally very fearful of dentists and anything tooth related.
However, I was desperate to realign my front teeth after taking a knock and Smileie were the company I chose.
Sam, has overseen my treatment from the very start, if ever I've had a question, comment or concern throughout, I've dropped him a line and received a cheery, friendly and knowledgeable response within a couple of hours.
When my first impressions weren't done quite right, he arranged a video call with a dentist, who walked me through it, step by step, even showing me how to do it, by popping the blue trays in her own mouth and looking as ridiculous as I did! She was ever so reassuring.
I was sent a set of 11 aligners and 2 retainers, told to change them every 15 days and send in photo of my progress.
I've stuck rigourously to the regime, changing my aligners overnight every 15 days, with a couple of paracetamol to ease the discomfort.
Now I've reached the end of treatment, my teeth look so much straighter, it's unbelievable.
I still have a slight gap between my teeth and as soon as I pointed this out To Sam, my wonderful assistant, they booked me another appointment with the dentist straight away, the appointment was made on Thursday for the following Monday.
The service and care I have received from Sam and Smileie is genuinely second to none. I'm so pleased I chose this company over some of the bigger and better known on the market. There's no way I would've had such a personal approach and so much genuine care from another company.
I can't sing Sam's praises and thanks highly enough, they've been an absolute angel with the service they've given. I've felt genuinely cared about and for and I'm incredibly pleased with the results delivered
Everything I was offered at my initial appointment has been delivered with whistles and bells on.
I can't praise this company higher.
If you're thinking about getting aligners, then Smileie are the very best around.
Thank you Sam and all the team at Smileie!
I smile like this now 😁 not like this 🤭

2024年2月2日
自発的なレビュー

popur.com のレビュー


5つ星のうち5の評価

Litter Changing Game Changer!

I absolutely LOVE my Popur litter box!
The device itself is fantastic, I did quite a bit of research before purchasing, read and watched loads of reviews
The Popur seemed to be the relatively new kid on the block, but the price was so competitive compared to others on the market, I thought I had to give it a try.
It arrived within a couple of days and I'm pleased to report I haven't scooped a poop since!!!
I have 5 cats using the box and all of them took to it straight away, they all love to watch it eat their deposits and it has now completely replaced my 5 old style litter boxes.
I've had a fair bot of interaction with the customer service team through Facebook Messenger, mainly to check on the arrival time for the accessories (which are shipped from China and take a little longer to arrive. 2 weeks in my case) the customer service has been absolutely fabulous, this alone could've sold me on this box over all the others!
I'm completely converted and would recommend Popur to anyone with a cat 😺
I change the bag weekly (5 cats, remember!) and this is a simple task.
I'm still using the cardboard waste box atm, as my plastic one just arrived today, but even that has totally eliminated any smells.
I'm never going back to manual scooping! I'd rather give up my microwave, dishwasher or tumble dryer!!!

2023年11月6日
自発的なレビュー

Smileie のレビュー


5つ星のうち5の評価

A ⭐ customer service!

After a good chat to Steven last week. I put in an order for single daytime aligners.
My impressions kit arrived after a couple of days, with clear instructions on how to take them and spares of everything.
It was really easy to do.
I spoke to William at customer services and asked if it woul be possible to change my order to Nighttime aligners as I'm worried I won't want to wear them all day,every day.
William has been brilliant, the customer care provided by this company is second to none.
I'm really looking forward to receiving my aligners now and will update my review here when they arrive and I start my treatment.
A ⭐ service, thank you William!

2023年7月20日
自発的なレビュー

Smileie のレビュー


5つ星のうち5の評価

Fantastic customer service and unbeatable prices

I've just made my first contact with Smileie.
Steven has been ever so helpful, explaining the process to me.
Their prices are the best on the market and unlike othe aligner companies, I can only pay for the set I need, which less than halves the price!
At the beginning of my research, I thought straightening my front tooth would cost me £2500, but Smileie are offering the same service for less than £700!
Amazing.
I will review again after I receive my aligners.
Massive thanks to Steven today for being so helpful and knowledgeable ⭐

2023年7月15日
自発的なレビュー

Triyit UK のレビュー


5つ星のうち5の評価

Free Goodies!

My Cats and Dogs loved getting involved in the most recent Triyit box and were happy to give their feedback in tail wags and purrs!
Always love getting involved with Triyit,their boxes are always packed with goodies

2023年2月25日
自発的なレビュー

Triyit UK からの回答

Hey lovely,

Thanks for leaving us a review on Trustpilot. 🧡

We're so glad to hear you enjoyed your Triyit experience!

It makes us so happy to hear such lovely feedback from our wonderful community. 🙌🏻

Much LOVE,
Team Triyit

Regbooksi のレビュー


5つ星のうち1の評価

SCAM ALERT

I've had the same issue as everyone else here.
Company are complete scammers and offer you an unusable pdf instead of a real book.
Thanks to the reviewer before me on Trustpilot, I'm now pursuing it with resolveit.co.uk and will also report it to my bank, as have given these clowns my card number 🤬

2023年2月19日
自発的なレビュー

Travelodge のレビュー


5つ星のうち1の評価

Terrible booking experience

This is only a review of the booking service, but I hope the stay is better than the booking experience, which was awful!
I tried to book a room online, but couldn't get my booking accepted. I had to call customer services on their premium rate number to book, this cost me £5.24 in call costs and they even had the cheek to charge me a £2.50 booking fee for booking over the phone, even though I had no other option. Shocking service for such a big chain. Sort it out Travelodge!

2023年2月8日
自発的なレビュー

Awesome Books のレビュー


5つ星のうち5の評価

Awesome by both name and nature!

I placed an order for a run of books in a series I'm reading, but like a plonker, ordered the one I was halfway through as well. It even took me all day to notice!
I emailed customer service, as soon as the penny dropped and asked if it was possible to cancel one book in my order of 6 at around 2am.
By 9am, I'd had an email back from Shivam, who assured me they'd corrected my mistake and refunded me for the one book I'd ordered in error.
Truly AWESOME customer service!
I adore second hand books and managed to find all the books I was looking for, at a fraction of the retail price!
Free postage too and a whopping 20% off my first order by signing up to their mailing list.
I'm really pleased with my first interaction with Awesome Books and will definitely be ordering again.
Thanks so much Shivam for being such a star 🌟

2022年12月28日
自発的なレビュー

Awesome Books からの回答

Dear Lexi,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you were happy with the experience with Shivam. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you again for your feedback, and we look forward to seeing you again!

Regards
The AwesomeBooks Team

Triyit UK のレビュー


5つ星のうち5の評価

So much fun

So much fun!
Try new and interesting things, then give your opinion.
Who wouldn't enjoy a magic free box of stuff?!

2022年5月17日
自発的なレビュー

Triyit UK からの回答

Hey Lexi,

Thanks so much for leaving us a review about your Triyit experience!

We're so glad to hear that you enjoyed taking part in the campaign, and we hope you discovered new faves along the way 🥰

Much LOVE,
Team Triyit