Stephen Gilmore

This is a scam. Their cancel subscription facility does not work. Their website is inaccessible (always times out - I would have put a screenshot in here but it doesn't seem to be possible to do so).

Contact your bank. Tell them that you have been the victim of a fraud and instruct them not to make any payments to them under any circumstances, otherwise they will be aiding a fraudster.

Easy to book, speaking to a friendly human being.

A very friendly and efficient pair of fitters turned up when they said they would and did an excellent job on behalf of my insurers, Admiral.

Admiral on the other hand....

I know that water companies have a bad press, but I have just had a fantastic experience with Severn Trent.

My builder put his digger through a lead water main that we didn't even know existed, never mind that it was live.

I called Severn Trent and they sent Dave Crumpton who was polite, efficient, and prompt. Within 4 hours of my call, the issue was identified (which included 2 very ropey stop taps in the pavement preventing us from isolating the house properly) and a team booked in to do the works. Fantastic job.

Sasha Deagan who is a sales advisor, has been very attentive and helpful. She calls back when she says she will and her responses are prompt. She is also cheerful and polite which makes a big difference these days.

Very easy to use app giving good savings and electronic tickets. Timetable info very clear as is the ticketing restrictions etc. Easy.

Utterly dreadful.

These people cold-emailed us about adverse Google reviews, offering to remove them. We are lawyers and we sue people. That's pretty much all we do really. They (the people that we sue) don't like it so they give us adverse reviews. We don't care. What we care about is what out clients say, and we have awards to demonstrate that they at least hold us in some regard, and that's what matters to us.

I told their salesman (Driffield) not to contact us again, but I got two more emails (one of them bad-mouthing Trustpilot), which I ignored.

Then another of their people (Smart) contacted me with the same proposal, obviously having no idea that Driffield had had a crack at us and failed, and obviously having no idea that I had told them not to contact us again. Pretty useless for a tech business.

Their Trustpilot reviews are either 5 star or one star, the latter being very much in the ascendancy.

Their 5 star reviews are very curious in their pattern as follows:
10/03/23 (first time reviewer.)
09/03/23 (first time reviewer).
09/03/23 (4th review from the reviewer).
19/11/18 (first time reviewer).
17/11/18 (first time reviewer).
09/08/18 (first time reviewer).

Notice anything about the bunching of the dates?
Now, call me cynical if you want, but I think that pattern is very odd indeed. On the other hand, the one star reviews are nicely spread out.

Also, were one a legitimate company, one would have thought that a response (even a bland denial of being scammers - which is the gist of the negative reviews) would have been called for. Whilst failing to respond to an accusation does not amount to an admission of guilt, it does raise certain questions.

By the way, they don't have any Google reviews. Why is that I wonder?

I have not used these people, and would not dream of doing so under any circumstances. You do what you like.

A very helpful service. They sorted out my unpaid dividend cheques with very little fuss. The whole process took a couple of weeks which was fine. Communications were very goodso I knew what was happening.

Fitted CH system on the summer. Very good financial deal and great that they removed the old system. Couple of minor boiler leaks whhich they fixed same day as call out.

Very helpful and punctual driver. Absolutely excellent job.

Absolute rubbish. They are the only courier that consistently cannot be arsed to ring the door bell, dump stuff on the pavement etc. You clearly need a very low IQ to work for these dolts. Donkeys led by monkeys. Avoid at all possible cost. DHL - brilliant; Parcelforce - OK; DPD - a bit hit and miss, but EVRI - completely, totally, utterly, unerringly bloody awful in every way. You are not cheap if you don't deliver, no matter how little you charge.

DO NOT USE. AVOID LIKE THE PLAGUE.

Very helpful. It was a heavy delivery and the weather was dreadful so they put it under cover for me, which they didn't need to do.

Very quick response to online inquiry. Easy to understand pricing structure.