David Rogers

This company is completely fraudulent. The whole set up is a scam.
They claim to be a UK company but everything is drop shipped from India, which means unless the order slips through the net you will be liable to pay VAT and duty when fedex receive it in the UK.
When you complain they will give you the runaround for months.
DO NOT BUY FROM THEM. They are a total farce.
I have reported them to trading standards. It’s a complete con

I had a service plan with them and received some of the worst customer service I have ever had. Spent over 100K on cars with them and their customer service centre treated me like dirt. I’ll never deal with them again. Avoid like the plague.

Without a shadow of a doubt, the best company I have ever dealt with.
In a world of fly by night internet driven fake companies, their customer service and their items are just a different level.
The benchmark that other companies should follow ❤️

I have never ever dealt with a worse company. PLEASE do not be tempted to deal with them. They are absolute charlatans.
The whole thing is a total scam.
I bought a watch strap and a phone case.
They kept my money for TWO WEEKS, despite the fact that my order said “in stock”
A month later my order arrives (not cheap - it was £108) - the phone case doesn’t fit my iPhone 16 pro properly, I put the watch strap on (magnetic) and my watch fell off and landed on a wooden floor because the magnet is in NO WAY strong enough.
I asked to return the items - I sent them back AT MY OWN COST.
The items sat in customs in the Netherlands for two further weeks, and Alcanside “REFUSED TO RECEIVE” the items from customs.
They were sent back to me (again at my cost) and when you try to speak to them you get the constant runaround.
I’ve already started legal proceedings against them - they are absolute FRAUDSTERS, and I can prove it.
BY FAR THE WORST COMPANY EVER!!!!
PLEASE TAKE MY ADVICE AND AVOID AT ALL COSTS.

This company are scam artists. They took 300 grand of kickstarter pledges and then refuse to communicate and provide shipping updates.
AVOID AT ALL COSTS

UPDATE: since Trustpilot do not give me a right to respond to your pathetic comments, I just thought I would edit my review.
You ARE scam artists. My products were delivered TWO MONTHS later than scheduled with NO RIGHT to cancel. On top of that, the postage cost more than the product. YOU ARE A BUNCH OF CHARLATANS

I’m YET another person who was scammed by this company. No delivery and no refund
AVOID AT ALL COSTS

Without a shadow of a doubt, the worst holiday company I have ever had the misfortune to deal with.
They have a total disregard for their customers and only care about getting paid.
Their customer service is just simply awful.

I would give them ZERO if it was possible to do so.
They are the worst holiday letting company I have EVER dealt with. Their customer service is ATROCIOUS and they ruined a holiday for my family and I due to their useless set up.
Avoid like the plague

There’s no better company on the planet than Moment. Highest quality products, and the absolute best in customer service. A company truly made by creatives, for creatives.

Great, thank you

Terrible. Bought 6 and only 4 work. When I contacted customer service I was told to open a Dropbox account and upload a video of the cable while it wasn’t working!!!
They’re not worth 50pence - the whole set up is a scam, a person in the UK who started a company selling cheap tat from China

It’s not a cable company, it’s a marketing company. Don’t waste your time or money