Jeff Williams

I’ve just spoken with Jacob,had a little problem with my download speed,sorted out within minutes literally!absolute lovely person and knows his job well!total credit to Plusnet,not gonna go down the road of a pay rise,just hope his football team soon have better times!!thanks again Jacob.

All good,nice fit,very comfortable,delivered on time.

All good on time and no fuss.

Great signal,great price.

Grace was excellent,very clear and concise,she patiently helped me through the process,top marks,well done Grace!!

Turned up on time,and took the time to answer all of my questions,Nick was very professional,all in a ll a good experience,and would not hesitate to recommend Nick.

Ryan was excellent,explained everything to me quite clearly,and my broadband connection is great.

All good,boys were on time and very polite.

Medina was friendly,helpful and very respectful,everything was explained to me in a very nice manner.

Chloe was polite and very helpful in dealing with my query,so top marks for Chloe!!

Had a great service today in the Caerphilly branch of Santander,just needed a little bit of advice and help,had the pleasure of being assisted by a very pleasant young lady named Donna,she immediately offered to help me with switching my account,and explained everything to me in a very clear and precise way,as I am a 72 year old pensioner,this service from Donna was greatly appreciated,thanks again Donna!!

Sim only customer,never had a problem with ID,been a customer for about nine years,says it all really.

Been with Octopus just over a year now,absolutely faultless,everything is so clear,concise and easy to understand,I e-mailed a query today about installing a smart meter,unbelievably Vicki replied within five,yes five minutes with a date for my installation,this is a first class service at its best,thank you both Vicki and Octopus Energy.