Great staff ,poor quality of meals
I returned my order due to the poor quality of food ,It was tasteless and unpleasant ,however their returns process is easy and fair and the service is very good ,the staff are helpful
2026年2月21日
Jane Plan からの回答
Hi Penny,
Thank you for sharing your feedback. We’re sorry to hear that the meals didn’t meet your expectations in terms of taste and quality, but we’re pleased that you found the returns process easy and fair.
It’s wonderful to hear that our team were helpful and that you had a positive experience with our service. We appreciate your honesty and hope we can support you better should you choose to try Jane Plan again in the future.
Best wishes,
Jane Plan
