MM

Mrs Margaret Senior

英国

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Rick Stein のレビュー

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5つ星のうち3の評価

I had a voucher for £5 for my birthday…

I had a voucher for £5 for my birthday from your selves +a 5% voucher and your on line system won’t except either hence I had to pay the full amount of the order which was over £50. Hence I’m not very happy.

2023年6月24日

Lakeland からの回答

Thank you for taking the time to place your review. I appreciate you taking the time to speak to me to over the phone today and I've processed your money off voucher for you as promised. Thanks again for letting us know and for shopping with us - Heather J

Yodel by InPost のレビュー


5つ星のうち2の評価

A better delivery than last time but…

A better delivery than last time but some how some of the rose buds had been knocked and fallen off.

2023年3月22日

Yodel by InPost からの回答

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact information, and a link to the review? Thank you, Yodel Social Media Team

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5つ星のうち1の評価

I’m absolutely furious

I’m absolutely furious, your delivery from Waitrose to my dear friend arrived smashed. I’ve informed waitrose

2023年3月14日

Yodel by InPost からの回答

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team

Rick Stein のレビュー


5つ星のうち5の評価

The breakfast hamper was very good and…

The breakfast hamper was very good and enjoyed by 4 of us. Just a small niggle I would have preferred the smoked bacon a little thicker but the flavour was fab.

2022年12月24日

Rick Stein からの回答

Dear Customer,

Thank you for taking the time to share your feedback regarding your Steins at Home order.
I am pleased to see that you were happy with your order, I will pass on your feedback to the teams. We do hope that your order with us again.

Best Fishes,

Jo
Customer Care Team

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5つ星のうち5の評価

My home meal was delivered in the time…

My home meal was delivered in the time slot and all the packaging kept all the food items extremely cold. Excellent.

2021年11月4日

Rick Stein からの回答

Hi Margaret,

Thank you for taking the time to share your feedback regarding your Steins Online Shop and Steins at Home experience. I am delighted to hear that you have been impressed with our service and the products that you have received. I will ensure that I pass this feedback over to our team.

We do hope that you order with us again in the future.

Best fishes

Ashleigh Quible
Customer Resolutions Team.

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