Dishonest business
I purchased an IWC Portugieser Automatic 40 for £3,800 from JB Watches, Madrid via Chrono 24. The watch described and displayed in the photo collection was of a very good condition piece with gold numerals and a brown strap.
I received an IWC Portugieser with quite significant wear, silver numerals and a blue strap. The seller admitted the mistake and agreed to refund postage and packaging from Ireland to Spain. One month and many emails later, I had still not received the refund for postage. This was nearly £200 as I had to fully insure the item and have it collected from the hospital where I work.
Thankfully after numerous phonecalls, Chrono24 eventually refunded me this cost, while the seller only replied with abusive emails saying that I was 'sour and bitter.' All in all, this was a truly unpleasant experience and put me off the used watch market. I would avoid this seller at all costs.
I have never written a negative online review of any business in the past, but this businessman was so egregiously rude to me that I feel obliged.