Steer Group Peterborough.
Steer Group Peterborough.
All this mob care about is trying to get access money out of you even though my daughters insurance company tells them that there is no access to pay as it was a non fault shunt(old bill smashed into back of my daughters car)but no ,they kept on demanding money before they would release the car ,saying that they had not recieved the email from them stating so,and yet again i had to get in touch with the insurance company, to email them again as they would not release the car unless payment was made😡 this happened three times before they say they actually got the email,Bull,,,,t,as for the repair total crap had to send it back as the gaps around the bootlid were not even ,one side wider than the other,all the filler dust was still in the boot not been hoovered out at all,you might try to make out that you are in the repair business at the same level as Lovells who used to own the business ,but you are Steer (never even heard of you ) trying to make out your repair work is on the same high quality as Lovells,you lot are way off the mark not only in repairs but in CUSTOMER SATISFACTION,i only used you as when the insurance company told me that you were local and had taken over from Lovells i thought great,as i knew from years ago that they had a great reputation for high quality work,big mistake,they say you learn from your mistakes and i certainly have.
i dont care about the 5,or 4 or even 3 star reviews you have received,this is my review regarding the customer service received or should i say ....lack of it ,and the repair work you did on my daughters car.
No way would i ever recommend you to anybody for repair work.