Jason Hardy

I received a reply from Betway via trust pilot. I explained I can’t withdraw money to the card I used to deposit funds! However they can take money from this card but can’t allow withdrawals! So they send me an email explaining how I can withdraw money from my account. The problem is that the edit card details is greyed out & you can’t update the correct card details in order to withdrawal the funds. They then refer you yet again to the live chat help which is pathetic. Over the space of 3 days I’ve wasted 21 hours waiting to speak to an agent & when you get down to a low number in the queue they disconnect you. I’ve raised a formal complaint with the UK manager & awaiting a response. This company are committing fraud. They take peoples money & don’t want to pay money/winning to winning customers. What sort of website has no phone number or email address. They are crooks & scammers. Betway UK needs to be shut down.

Terrible company. They owe me money from winnings. Taken me nearly 8 hours to get through to their live chat function then you get disconnected. They also don’t reply to any emails. This company is an absolute disgrace. I can’t withdrawal any funds as they gave my old card details but they allow me to deposit with my new card details. This company should be banned. No phone number either to contact them. Avoid.

Have bought items from this great company on numerous occasions. Never disappointed. The items are of the highest quality & the service is excellent. Keep up the good work.

I visited the shop in Biggleswade on Monday. The female staff were excellent, professional, polite & extremely helpful. They cared about me as a customer. I purchased a Boss T-Shirt which was excellent quality. Unfortunately I was unable to purchase a Ralph Lauren shirt as these were unavailable in my size. However the staff told me to look on their website. I was able to purchase a Ralph Lauren shirt & I received this in the post on Wednesday. This is an excellent company & I will 100% visit the shop on my next visit to Biggleswade.

I’ve bought lots of clothing from this company. They are very good. Good communication & quick delivery. Don’t believe the negative comments on here. All products are genuine. None of these are fake. Keep up the good work Jake Bay.

Just want to say what a fantastic company you are. The products & postage are exceptional. Have now bought from you on numerous occasions. Keep up the good work

Excellent company & fast delivery. Happy with my purchase of 2 Ralph Lauren polo shirts. So happy I’ve placed a further order today for 2 Ralph Lauren shirts. Don’t believe the reviews of the person who said these are fakes. Absolute rubbish. I will let my friends know about nyhouse. Best clothing company I’ve seen on the internet for sometime.