Betway UK committing fraud
I received a reply from Betway via trust pilot. I explained I can’t withdraw money to the card I used to deposit funds! However they can take money from this card but can’t allow withdrawals! So they send me an email explaining how I can withdraw money from my account. The problem is that the edit card details is greyed out & you can’t update the correct card details in order to withdrawal the funds. They then refer you yet again to the live chat help which is pathetic. Over the space of 3 days I’ve wasted 21 hours waiting to speak to an agent & when you get down to a low number in the queue they disconnect you. I’ve raised a formal complaint with the UK manager & awaiting a response. This company are committing fraud. They take peoples money & don’t want to pay money/winning to winning customers. What sort of website has no phone number or email address. They are crooks & scammers. Betway UK needs to be shut down.
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