MR

Monika Rekstyte

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Vestiaire Collective のレビュー


5つ星のうち1の評価

This is the worst platform imaginable

This is the worst platform imaginable! I do not recommend it to those looking to sell more expensive items or products.

Here’s my situation: Before BLACK FRIDAY, I asked how I could apply discounts that would specifically be marked as a SALE. They explained that, unfortunately, I was too late to join this promotion. That was fine—I applied discounts myself. But then BLACK FRIDAY arrived, and they decided to add an additional discount to my items. Of course, mistakes happen, but the prices still hadn’t been corrected from Friday to Monday!

I sell high-end jewelry, and people looking for quality will definitely not believe that a genuine product could be priced so low. Because of this, I couldn’t complete a single transaction, even though there was a lot of interest. On top of that, I received an email stating that starting December 4, I would no longer be able to sell my products because they are handmade.

I wanted to send messages to interested buyers, letting them know that this was their last chance to purchase, but Vestiaire deletes all the messages I send. I really don’t understand what they charge such high seller and buyer fees for. They create problems for sellers and simply ignore them. I didn’t get any help with other functional issues on the site either.

In short, sellers, beware… and buyers, think twice about whether you want to pay such high purchase fees.
My Vestiaire name:RoyalgemstonesDS

You can now find me on Etsy: RoyalGemstonesDS

2024年12月2日
自発的なレビュー

Vestiaire Collective からの回答


Dear Monika,

Thank you for reaching out to us with your concern.

We sincerely apologize for the experience you encountered.

Upon further review, our team have requested the reversion of the price of your item, which has not yet been reverted to its original price.

Regarding the unsigned jewelry, please note that due to a recent update, unsigned jewelry will no longer be permitted for sale on our platform from December 4, 2024. You should have received a communication from us about this catalog change. For more information, please visit our Help Centre under Buying > Authentication & Quality Control.

Concerning the chat ban, the team in charge is actively working on this issue and will keep you informed via chat once there is an update.

Thank you for your understanding.

Should you need further assistance, please let us know.

Kind regards,

The Vestiaire Collective Team

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5つ星のうち3の評価

Jag varit mycket glad att provat deras…

Jag varit mycket glad att provat deras mat från den första gången,den första vad jag tänkte innan jag kom en ny hamburgare plats med många kunder,därför bestämde mig att prova också ,och varit super nöjd!☺️ Vi ätit många gånger där och mat varit fantastiskt,men idag tyvärr varit inte den bästa, bröd varit helt blött ,kött varit rätt kallt… när min man berättade till en tjej som lämna ut beställningar han fick svar: ”Men varför kom du tillbaka?” Frågan om det är så man skulle kommunicera med kunderna?…
Alla nya plats med gott mat och många kunder är faktiskt bra, alla är riktiga från början men kommer tid när matens kvalitet ska bli sämre och tiden kom här också,tyvärr om man vill förhålla kvalité av maten och kunder,skulle tänka om detta…

2023年7月22日
自発的なレビュー

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