Not a good company for digital services.
Used to buy gift card from them, after a year of business they started asking me for id and photos of my card, after submitting all the documentation they cancelled my purchased and the money hasn’t been returned to my bank account and is still under investigation. Would never ho back to them for digital services.
livecards.net からの回答
Hi David Nordicdrone,
We’re sorry to hear about your experience and appreciate you bringing it to our attention. We understand how frustrating this situation must have been.
Please note that the payment in question has been refunded, and we apologize for any delay or confusion caused during the verification process. Our security checks are in place to protect all our customers, but we’re actively working on improving the experience to make it smoother and more transparent.
Update: Upon reviewing the order number referenced in your review, we can confirm that the code was successfully processed and sent to your registered email address.
With regard to the canceled order, our records indicate that the payment was successfully refunded, and a notification was sent to you approximately one month ago.
If you have any further questions or concerns, feel free to reach out to our support team directly — we’re here to help.
Regards,
Olivia
