fawzia radman

Very poor experience with Mercedes Stourbridge. Customer service is almost non-existent, and getting through on the phone is a challenge. There seem to be clear staffing or training issues, as no one appears confident in handling queries. It’s frustrating being passed from pillar to post with no real help. This branch seriously lets the Mercedes brand down and needs a top-down review.

What a journey this has Been. This is the first time I used MFF and I am so impressed with their customer service and pleased I received my payout timely . Thank you to all your team.

My second trading month and my account was terminated due to not passing the daily trading loss . Was gutted particularly as my trades were finally playing out. I asked if I could keep it or given new account but it was not permitted . I will be applying for another account and so will pay again. Daily loss objective is difficult to understand in terms of calculation . I will monitor this on my second attempt and hope to succeed very soon.

I wasn’t sure whether this was real. I passed the two stages and received my first payout plus the refund for the initial fee . I am so excited . I am aiming to put through my second profit this month and will post again once I receive it. I am still getting my head around the trading loss objective and that it is linked to equity as opposed to balance .

I am on my final stage and it’s been a great experience . Ftmo customer service are extremely helpful.

Looking forward to completing the final stage.

Operator was really helpful. I used the chat option and they were extremely helpful and polite.

Thank you.