DC

Danielle Campbell

英国

レビュー

The Psychic Tree のレビュー


5つ星のうち5の評価

I had a picture email reading with Phoenix

I had a picture email reading with Phoenix. It was spot on in identifying what has been going on and gave me reassurance in what is to come and what I need to work on to make that happen. Phoenix is very honest and compassionate in her approach and she seems like a very warm and kind hearted person. I would definitely recommend you book with her if you are looking for insight into yourself or a situation. Thank you again Phoenix

2026年1月5日
自発的なレビュー

Femme Luxe のレビュー


5つ星のうち1の評価

Company Doesn't Issue Refunds

I sent a return in December 2021 and it is now February with no sign of a refund. They will tell you about returns being put into large cages so refunds can take 28 working days. Well these days are up and I was asked to send proof of tracking for my return. Lo and behold my teacking info is no longer available because of the time it took for them to respond to my requests for my refund. I did however provide proof of my return. Now they are ignoring my emails. My advice would be to beware if ordering from this company

2022年2月10日
自発的なレビュー

Femme Luxe からの回答

Hi,

I can see Amy has sent you an email regarding your query.

We apologise the refund is 2 days overdue. Please let Amy know which items you returned and She can get this sorted for you.

Kind Regards,
Emily

boohoo のレビュー


5つ星のうち5の評価

Refund

Had a query in regards to a refund and it was dealt with quickly by Nicole D. Correspondence was via WhatsApp so I would recommend using this method for a quick and straightforward resolution as you can send pictures/documents of supporting evidence to help with your issue. Nicole was great, would recommend

2021年7月5日
自発的なレビュー

boohoo からの回答

Hello Danielle,

This is really great to hear and I'm so pleased Nicole D was able to help with getting your refund sorted for you.

I'll be sure to pass over your feedback to Nicole and I hope you have a lovely day! - Jade J