Customer service terrible,
Customer service terrible,
Emailed Beldray about 3 days ago regarding a return, and Beldray didn't get back.
2026年3月7日
自発的なレビュー
Beldray からの回答
Good Morning,
Thank you for taking the time to share your feedback.
I’m really sorry to hear that you haven’t received a response to your return enquiry. This isn’t the level of service we want our customers to experience.
Please be assured that we have requested your details so we can look into why you didn’t receive a reply and make sure your return is handled as quickly as possible. Your comments are important to us, and we appreciate you bringing this to our attention so we can put things right.
We look forward to resolving this for you.
Kind regards,
Emily
