Shambolic service from Boots…
Shambolic service from Boots photographic services. Handed a roll of black and white film to be developed with a set of prints on the 13th December 2024. Yes, last year. Was given a provisional date of the 27th December for it to be ready. Went on that day and the excuse given was "oh well, it's the Christmas period.You know how it is". Returned again another two times and was given another excuse "Oh, it's because it's black and white". The assistant on the last visit said she would chase it up.
Today the 22nd January 2025 went to the desk and asked again if my photographs had finally arrived ?
I immediately saw on the floor by the till an arrival box of recognizable wallets of photographs. Unhappy paying the £14.99 for the extremely delayed poor service I got.
Have used Boots in the past and it was ok with reasonable service. But now, it appears to be trading on past glories. What should have taken 14 days at a rough estimate became a 40 day wait. I personally scanned all the bar codes and any extra information on the wallet and found that my film was actually processed only on the 17th January 2025, well past a month of me handing it in.
Ridiculous service, won't be using Boots photographic services again.
Next time I shall go elsewhere.